Customer Service Advisor - Part Time Gloucester Thistle Insurance Services Part time Permanent

If the answer is yes then Thistle is the place for you and we would love to hear from you!

**We are recruiting for Customer Service Representatives to work part time. These hours can be to accommodate school hours, split days, evenings or Saturdays and will be holding an assessment day on Thursday 8th July and Friday 9th July and would love to meet you.**

Here at Thistle, we look after our customer by firstly looking after you. We want our people to enjoy coming to work, and to grow and improve each day. We believe in treating our people well and showing them that they are what makes a company great. Thats why we provide a generous benefits package that includes:

* Career progression

* Staff incentives

* Generous holidays

* Refer a friend

* Regular social events

* Competitive pension

**Location:** Our office is based in the centre of Gloucester and is accessible by car or bus. For those looking to travel by car, we have car parking.

Here are some of the key elements to the role you will be carrying out:

* Making a positive impression with customers whilst offering them suitable insurance products that reflects their needs

* Ensuring that you are maximising every opportunity you have to sell our great products to our customers

* Liaising with customers via different communication channels, e.g. phone calls, live chat, e-mail

* Follow the rules and regulations as set out by the Financial Conduct Authority

* Demonstrate a willingness to learn and develop yourself to improve your performance and customer experience

Dont worry we help you with all of this! We will provide you with all the necessary training to give you the skills and knowledge you need to do your job so you can flourish and enjoy a long and great career at Thistle.

* Eagerness to learn and develop yourself

* A passion for providing excellent service get it right the first time

* Motivated by targets

* Attention to detail

* Embrace and support our culture

**Further information**

PIB Group is an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law

Your application will be treated in the strictest confidence.

Collaboration is at the heart of everything we do. We believe that working together as one team across the Group is better for our customers, our businesses, and our employees, we offer excellent rates of pay, fantastic benefits and excellent career opportunities.

Thistle Insurance Services, established in 1938, has a wealth of experience and expertise in niche and specialist insurance sectors, developing and offering products for leisure and lifestyle, commercial, professional risks, and wholesale markets. We create, distribute, and manage non-brokered niche products for these markets, delivering to consumers and SMEs under the 'Guard' brands.

Thistle Insurance is based in Gloucester. We also are part of PIB Group, which means that we can enjoy the strength and leverage that come with being part of a larger group for the benefit of our people as well as our customers.

**Benefits** Competitive