• Supports the philosophy, goals, and objectives of the organization.
• Supports and performs according to approved policies and procedures.
• Considers patient rights in the performance of job responsibilities.
• Contributes to the quality/performance of job responsibilities.
• Responds to emergency situations with competence and composure.
• Maintains and promotes professional competence through continuing education and other learning experiences.
• Objectively evaluates suggestions or criticisms and attempts to improve performance or seeks further guidance as needed.
• Attends and actively participates in meetings, committees, in-services, seminars, workshops, conferences, and quality/performance improvement activities according to job responsibilities and requirements.
• Communicates effectively with patients, visitors, physicians, and co-workers.
• Communicates effectively with patients, visitors, physicians, and co-workers using a translator when necessary.
• Documents information received from the patient and disseminates it to the appropriate people or areas.
• Interactions are respectful and courteous.
• The ability to multi-task and good communication skills are required.
• Organizes business office activities to support Facility operations.
• Evaluates accounts to maintain correct and lawful practices for billing payers.
• reviews accounts to verify benefits, verify representation, insure appropriate CPT codes are entered for services provided, and identify billing errors, exhaustion of benefits, and lack of insurance.
• Provides leadership to the team to provide the highest level of patient care in the most efficient, timely, and cost-effective manner.
• Assists Team Leader/Assistant Team Leader with day-to-day office functions.
• Abides by our HIPAA policies and procedures. Complies with Infection Control policies and procedures.

Job Summary