Physicians Mutual’s Document Processing Center is seeking a Quality Control Specialist. This position is responsible to verify count tallies and general quality of production in Mail Processing Center. Completes job initiating paperwork for all Mail Processing jobs. Verifies Transmittal Sheets and Package Registers to ensure proper quantity and quality of production. Verifies forms and beginning and ending totals at subsequent processing stations; verifies correctness of content of multi-item mail out packages by comparing to control documents. Documents work progress; carts production to necessary plant location for further processing. Work schedule Monday – Friday 6:00AM – 2:30PM

What you will do in this role:

• Analyze & ensure accuracy of material use throughout mail and processing sequence.
• Analyze proper package content assembled by production machine operator.
• Verify print quality.
• Other projects as assigned.

Qualifications:

• High School Education or Equivalent is required.
• Must Demonstrate ability to operate PC and Excel, MS Word, and Visual for reporting.
• Ability to demonstrate reliable attendance.
• Must possess the necessary skills required to operate in a detail-oriented environment.
• Ability to prioritize workload based on deadlines and production needs.
• Strong verbal and written communication skills.
• Ability to perform or coordinate performance of several routine tasks simultaneously depending upon fluctuating workloads.
• Ability to work under pressure of mail dates and the understanding that Quality Control is the last opportunity to catch any faulty production errors.
• Strong math aptitude for production balancing and ability to read and comprehend control documents.
• Ability to work in a team environment and foster cooperative efforts while maintaining a positive attitude.

About us:

Health. Life. Retirement. The Physicians Mutual family empowers people from all walks of life to enjoy the financial security they deserve. That’s what Insurance for all of us® is about.

The Physicians Mutual family includes Physicians Mutual Insurance Company and Physicians Life Insurance Company. Physicians Mutual Insurance Company offers reliable dental and supplemental health insurance (and now, pet insurance!). Physicians Life Insurance Company provides important Medicare Supplement and life insurance coverage. The company additionally offers coverage for funeral pre-planning to help meet the growing needs of funeral home owners and the families they serve.

Since our start in 1902, our dedication to delivering on our promise has helped make us one of the nation’s leading health and life insurance providers. In fact, we are rated in the top 1% of insurance companies. We consistently maintain some of the highest financial strength ratings in the nation from independent insurance analysts, including A.M. Best Company and Weiss Ratings, ensuring we’ll be there for our policyowners and our employees far into the future.

But the achievement we’re most proud of? We have a 95% customer approval rating — a true sign of a company dedicated to embodying its vision.