Summary
A Rehab Technician’s main role is to assist therapists in providing patient care, including providing direct care to individuals as needed. Rehab Technicians must follow all directions given by the Physical Therapist to help ensure that patients receive correct treatments, and they need to integrate the Physical Therapist's directions with the patients' goals during treatment sessions. Additionally, they help assist their department in clerical and administrative tasks to ensure the department runs smoothly.
Essential Duties and Responsibilities the following. Other duties may be assigned.
- Provides non-patient care activities as delegated by the supervising physical therapist in an expedient manner.
- Responsible for working with physical therapist and physical therapist assistant to assure that patients are treated promptly in accordance with their scheduled appointments.
- Setup, clean, and maintain equipment and treatment areas under the supervision of therapists.
- Schedule, prepare and transport patients to rehabilitative treatments.
- As time may allow, responsible for filing of paperwork and other miscellaneous office functions.
- Responsible for always maintaining the highest standards of professional conduct that best represent the company.
Assures that behavior and conduct throughout the billing/admin department is in line with company’s values statement.
Identifies inefficacies throughout the workplace and presents plans and solutions for best practices.
Is a student of leadership, professional, and personal growth.
Leads by example in all areas.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Analytical – Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
Design – Generates creative solutions; Translates concepts and information to images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Project Management – Coordinates projects; Communicates changes and progress; Completes projects on time and budget.
Technical Skills – Accesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Customer Service – Manages Difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to request for service and assistance; Meets commitments.
Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to other’ ideas and tries new things.
Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentations skills; Participates in meetings.
Written Communication – Writes clearly and informatively; edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to other’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.
Visionary Leadership – Displays passion and optimism; Inspires respect and trust.
Leadership – Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others.
Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Business Acumen – Understands business implications of decisions; Displays orientation to profitability.
Cost Consciousness – Works within approved budget.
Diversity – Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
Ethics – Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; supports organizational goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Judgement – Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives.
Professionalism – Approaches others in tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity.
Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Adaptability – Adapts to changes in the work environment; Manages completing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality – Is consistently at work on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Commits to working Saturdays and/or Sundays or an intermittent basis as needed; Completes tasks on time or notifies appropriate person with an alternate plan.
Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Innovation – Meets challenges with resourcefulness; Generates suggestions for improving work.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High School Graduate or GED
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions form groups of managers, clients, customers, and the general public.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have knowledge of internet software; Spreadsheet software, and Word Processing software.
Certificates, Licenses, Registrations
Certified Athletic Trainer licensed in the State of New York a plus.
Other Skills and Abilities
Warm and compassionate disposition with others, good communication skills with patients and company management.
Other Qualifications
50% of this job description lies in the ability to effectively work well with and get along with others.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk to hear. The employee is frequently required to stand; walk and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities require by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
