Job Summary:
We are seeking a highly organized and detail-oriented individual to join our team as a Patient Care Coordinator. The Patient Care Coordinator plays a crucial role in ensuring smooth operations and providing excellent customer service in a medical office setting. This position requires strong administrative skills, knowledge of medical terminology, and the ability to maintain patient confidentiality in accordance with HIPAA regulations.

Responsibilities:
- Greet and check-in patients, ensuring a positive and welcoming experience
- Schedule appointments and manage the appointment calendar efficiently
- Answer phone calls, address patient inquiries, and provide information about services
- Verify insurance coverage and assist patients with insurance-related questions
- Collect patient information and update electronic medical records accurately
- Coordinate referrals to specialists and follow up on patient care as needed
- Maintain cleanliness and organization of the front desk area and waiting room
- Assist with billing tasks, including processing payments
- Collaborate with the team to ensure seamless patient care coordination

Qualifications:
- Previous experience in a front desk or administrative role, preferably in a medical office setting
- Proficiency in using phone systems and computer software.
- Excellent communication skills, both verbal and written, with the ability to provide exceptional customer service to patients
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in maintaining patient records and handling confidential information
- Understanding of HIPAA regulations and commitment to maintaining patient privacy

We offer competitive compensation based on experience.

If you are a motivated individual who thrives in a fast-paced environment and enjoys working as part of a dedicated team, we encourage you to apply for the position of Patient Care Coordinator. Please submit your resume along with a cover letter highlighting your relevant experience.

Job Type: Full-time

Pay: $13.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Outpatient

Medical specialties:

• Physical & Rehabilitation Medicine
• Sports Medicine

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• Hamlin, PA 18427 (Required)

Work Location: In person