Responsible for leading Strategy Consulting engagements, including planning and organizing activities, industry & competitive analysis, solution development and team execution. Primary point of contact for clients, and responsible for all aspects & quality of deliverables. Role brings digital project & industry experience, and well-honed consulting, project management, and functional skills in the execution of the work. 

Specialized Experience: 

Strategic Development and planning 

• Retail Systems Experience 
• Store point of sale systems and their rollout
• Store payment systems 
• Omni channel design 
• Inventory management systems 
• Supply chain systems 
• Data privacy & security 
• Store & cloud networking
• Post rollout hyper-care and incident management 
• Agile methodologies 

Directing - Leading 

• Current state analysis to identify gaps and mitigations to gaps 
• Benchmarks to support strategy & transformation 
• Executive presence to gain alignment and trust
• Gaining alignment on strategic objectives and frameworks 
• Developing a strategy with measurable, annual target objectives. 
• Partnership client leads and align delivery approach and procedures
• Develop roadmaps aligned to the strategy 
• An understanding the current retail technology landscape 
• Creating a Digital capabilities assessment & enhancements 
• Prioritize Digital initiatives and integrating them into an operating model 
• Change management
• Annual and quarterly planning - Collaborate with demand management 

Role Description 

• Evaluate in-house developed cloud based POS system and associated technologies for high paced rollout to 800-1000 physical stores with multiple POS stations. 
• Develop a prioritized and accelerated plan to mitigate any critical gaps pre-rollout. 
• Develop a phased enhancement plan for post-rollout features. 
• Evaluate readiness of POS and technologies for in-store operations when connected and not connected to off premises systems. 
• Evaluate the staging, deployment and operations of POS and associated technologies to stores. 
• Structure and solve business & technical problems from beginning to end 
• Develop and deliver client presentations, including functional & technical content, recommendations & conclusions, program plans to implement and supporting business case justification 
• Maintain and expand client relationships through delivery of high-quality work
• Able to recruit and develop supporting team, with experience coaching, developing and mentoring staff 

Skills Required 

• 8 years of consulting or industry experience as team / project leader preferred 
• Retail and Retail store systems, specifically including POS systems experience 
• Broad Digital Experience preferred, including UI/UX Design, Journey Mapping, Content Management, eCommerce, Marketing Automation, CRM, Service & API Development, Cloud Deployments & Migrations and supporting technologies & tools
• Outstanding analytical capability & data modelling skills, with the ability to synthesize and visually present findings
• Effective user of project collaboration tools to develop program plans, assign tasks to team members, manage and monitor progress and drive team productivity 
• Outstanding verbal and written communication skills, proficient with MS Teams Suite 
• A relevant advanced degree or MBA from a top educational institution
• In addition to above, high emphasis on motivated, self-starter, quick learner, innovative, and evangelism of the latest solution & technology adoption trends
• Must be willing and able to travel 50% or more to client work locations based current project / engagement requirements