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Operations Technician / Shipping and Receiving
Night Shift
Summary
Evoque-Cyxtera is a global data center leader in retail colocation and interconnection services. The company operates a footprint of 61 data centers in 29 markets around the world, providing services to more than 2,300 leading enterprises, service providers, and U.S. federal government agencies. Cyxtera brings proven operational excellence, global scale, flexibility, and customer-focused innovation together to provide a comprehensive portfolio of data center and interconnection solutions.
The Operations Technician 1 (O) is an entry-level position responsible for providing exceptional 24x7 data center support for internal and external customers. Primary responsibilities include installations, troubleshooting, monitoring, and documentation.
Primary Responsibilities
· Shipping and Receiving Duties
· Work directly with colocation customers to isolate and troubleshoot issues as necessary.
· Responsible for the installation and troubleshooting of all copper and fiber cross connects and run bundles of cables throughout a data center.
· Layer 1 cable testing, including light testing, continuity – Transmit/Receive, DB Loss Level, head-to-head testing. Terminate and test cabling using various connectors (LC/SC, RJ45).
· Thoroughly document all work within a ticket system in support of customer requests and execution of installation tasks.
· Manage and prepare incoming and outgoing customer tape backups/rotations and offsite transfers.
· Assume monitoring role for all critical systems utilizing Building Monitoring System. Provide visibility and support to the Facilities Team.
· Follow all global policies and procedures. Effectively escalate events in a timely manner to the appropriate team.
· Perform and execute installation/de-installation projects that would include the racking and stacking, dressing cabling and labeling.
· Work efforts which require work with ladders and various hand tools.
· Employee’s assigned work shift can vary based on site coverage requirements. Shifts include nights, weekends, and holidays. On-call and overtime will be necessary depending on workload requirements.
· Lifting of hardware equipment required up to and in excess of 50 pounds. Standing, bending and kneeling as required to perform this task. Server lifts can be utilized where applicable.
· Perform additional/other duties as assigned such as (but not limited to): Physical Security (monitoring and controlling access to the data center), cleanliness and appearance of raised floor (including physical clean-up) and shipping/receiving duties.
Experience & Qualifications
· High School Diploma or equivalent required, operational and technical experience in an IT environment preferred.
· IT certification is desired.
· Experience with the installation, testing and terminating of copper, fiber (multi & single mode) and coaxial cable is desired.
· Windows operating system navigation, general commands and system programs/processes knowledge and experience.
· Security clearance via Government or other agency background check may be required for customer support.
· Excellent communication and organizational skills are required.
· Strong team player.
Cyxtera is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Full Time
$67k-90k (estimate)
04/11/2024
06/09/2024
phxinfra.com
Washington, DC
<25
The job skills required for Operations Technician 1 (O) - Night Shift include Installation, Troubleshooting, Background Check, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Technician 1 (O) - Night Shift. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Technician 1 (O) - Night Shift. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operations Technician 1 (O) - Night Shift positions, which can be used as a reference in future career path planning. As an Operations Technician 1 (O) - Night Shift, it can be promoted into senior positions as an Installation Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Technician 1 (O) - Night Shift. You can explore the career advancement for an Operations Technician 1 (O) - Night Shift below and select your interested title to get hiring information.
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To ensure supply availability and reduce rig downtime, operations technicians collaborate with engineers to troubleshoot mechanical problems and perform maintenance.
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Provide technical support to daily plant operations to ensure safety and efficiency.
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Operations technicians may also be called upon to perform routine maintenance on the equipment they’re overseeing.
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Sometimes, an operations technician will be given the task of preparing reports and cost estimates for proposed and ongoing projects.
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When handling machines or equipment, operations technicians must strictly follow their health and safety procedures and protocols.
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Operations technician should take care of the appropriate controls, risk assessments, and approvals.
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