SUMMARY: The Nurse Supervisor will demonstrate proficiency in administering the fundamentals of the nursing process, contribute to nursing assessment and the development of a nursing care plan, and participate in the evaluation of nursing care. He/She will also oversee all LPN’s Med Tech/Assistants.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and responsibilities may be assigned.

• Promotes and restores patients’ health by developing day-to-day management and long-term planning of the patient care area.
• Hires, onboards, directs, mentors, develops, and schedules staff, including communicating job expectations and providing performance reviews.
• Collaborates with physicians and multidisciplinary professional staff to implement patient care.
• Provides physical and psychological support for patients
• Meets nursing operational standards by contributing information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; and identifying system improvements.
• Provides input on annual budget, monitors expenditures, performs research on possible investments in equipment or additional staffing, and identifies variances in departmental costs.
• Identifies patient service requirements by establishing personal rapport with potential and actual patients and other persons in a position to understand service requirements.
• Maintains nursing guidelines by writing and updating policies and procedures.
• Completes patient care requirements by scheduling and assigning nursing and staff and following up on work results.
• Establishes a compassionate environment by providing emotional, psychological, and spiritual support to patients, friends, and families.
• Promotes patients’ independence by establishing patient care goals, teaching and counseling patients, friends, and family to reinforce their understanding of disease, medications, and self-care skills.
• Provides information to patients and health care team by answering questions and requests.
• Resolves patients’ needs by utilizing multidisciplinary team strategies.
• Maintains safe and clean working environment by designing and implementing procedures, rules, and regulations, and by calling for assistance from other health care professionals.
• Protects patients and employees by developing and interpreting infection-control policies and protocols, and by enforcing medication administration, storage procedures, and controlled substance regulations.
• Maintains patient confidence and protects operations by monitoring confidential information processing.
• Maintains documentation of patient care services by auditing patient and department records.
• Ensures operation of medical and administrative equipment by verifying emergency equipment availability, completing preventive maintenance requirements, following manufacturer’s instructions, troubleshooting malfunctions, requesting repairs, maintaining equipment inventories, and evaluating new equipment and techniques.
• Maintains nursing supplies inventory by studying usage reports, identifying trends, anticipating needed supplies, and approving requisitions and cost allocations.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, and participating in professional societies.
• Maintains a cooperative relationship among health care teams by communicating information, responding to requests, and participating in team problem-solving methods.

COMPETENCIES (KSAs)

• Leadership
• Initiative
• Ethical Practices
• Judgment
• Relationship Management
• Emotional Intelligence
• Professional Boundaries
• Global and Cultural Awareness
• Critical Evaluation
• Problem Solving
• Decision Making
• Communication
• Teamwork
• Crisis Management
• Technical Capacity

REQUIRED EDUCATION

• Bachelor of Science in Nursing
• Master’s degree in Nursing a plus.

REQUIRED LICENSE/CERTIFICATIONS

• NYS RN License
• NPI Number
• Medicaid / Medicare Number (preferred)

REQUIRED EXPERIENCE

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills.
• Experience in counseling and teaching a plus.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Proficient with Microsoft Office Suite or related software.

WORK ENVIRONMENT

• This job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones and photocopiers.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Regularly required to sit, use hands to type, handle or feel objects, tools or controls; reach with hands and arms, and talk or hear.
• Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 30 pounds