Description

SUMMARY

Under the supervision of the VP of Patient Access, the director of admissions will screen, interview, schedule and complete assessments /admissions and supervise both LIC and Long Island admissions departments. The director of admissions will also directly supervise the call center department.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and responsibilities may be assigned.

• Facilitates waiting lists for patients and families as a means of support for them while awaiting treatment services.
• Coordinates and completes the admission and discharge process to maintain an accurate daily census
• Coordinates and completes the admission of patients with approval by their authorized representatives and/or funding agencies.
• Conduct in services/ outreach with external referral sources.
• Supervise the call center department; ensures that all treatment calls are managed timely
• Performs assessments, screening, and crisis intervention with patients as required.
• Evaluates test results, psych evaluations and other reports/interviews to determine if candidate is appropriate for treatment at Phoenix House.
• Maintains accurate and timely documentation in accordance with the expectations and standards of Phoenix House policy and procedures and state licensing requirements.
• Participates in clinical reviews, staff meetings, trainings, and other meetings in accordance with program needs.
• Establish and maintains community agency communications and contacts.
• Assists in marketing the program and increasing the referral base.
• Provides support for and supervision of admission teams
• Attends all required staff training sessions in accordance with Phoenix House and state licensing requirements.
• Adheres to and promotes the Phoenix House mission and values. Acts as a role model to patients and other staff.
• Adheres to the professional ethics and conduct of standards as established by professional licensure and the policies of Phoenix House.

COMPETENCIES (KSAs)

• Leadership
• Ethical Practices
• Judgment
• Relationship Management
• Emotional Intelligence
• Empathy
• Professional Boundaries
• Interview Skills
• Global and Cultural Awareness
• Critical Evaluation
• Problem Solving
• Decision Making
• Communication
• Teamwork
• Crisis Management
• Technical Capacity

Qualifications

REQUIRED EDUCATION

• Master’s degree in Social Work, Mental Health Counseling, or related field

LICENSE/CERTIFICATIONS

• NYS LMSW, LCSW or LMHC

REQUIRED EXPERIENCE

• Minimum two years working in substance use treatment
• Familiarity with regulations governing substance use treatment services

WORK ENVIRONMENT

• This job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Regularly required to sit, use hands to type, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear.
• Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds