Description

SUMMARY: The Community Outreach Associate leads engagement initiatives with our recovery community, the community-at-large, and with elected officials. Through a thorough understanding of Phoenix Houses of NY programming, the Community Outreach Associate facilitates Opioid Overdose Education & Naloxone Distribution (OEND) and joins colleagues in conducting community engagement events that build community recovery vision, increases awareness and access to care, and challenges stigma.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  include the following. Other duties and responsibilities may be assigned.

• Identify and conduct countywide outreach to target populations and partners;
• Develop and maintain relationships with community partners;
• Conduct information workshops and trainings;
• Provide recovery coaching;
• Support the procurement of in-kind donations;
• Participate in the design and implementation of an outreach plan;
• Maintain data and documentation evidencing activities;

COMPETENCIES (KSAs)

• Initiative
• Ethical Practices
• Judgment
• Relationship Management
• Recovery Coaching
• Outreach
• Training Facilitation
• Emotional Intelligence
• Professional Boundaries
• Global and Cultural Awareness
• Critical Evaluation
• Problem Solving
• Decision Making
• Communication
• Teamwork
• Crisis Management
• Technical Capacity

Qualifications

REQUIRED CERTIFICATION

• Certified Recovery Peer Advocate or Provisional (CRPA/CRPA-P)
• Certified Peer Specialist (CPS)

REQUIRED EXPERIENCE

• One year of experience in Outreach.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Ability to work independently.

WORK ENVIRONMENT

• This job primarily operates in and outdoor, in-community environment, with a portion of activities taking place in an indoor office setting. This role routinely uses standard office equipment such as computers, phones, and photocopiers.
• This job require travel (Approximately 50%).
• May require occasional evening and/or weekend hours to cover outreach events.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Regularly required to sit, use hands to type, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear.
• Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 30 pounds.