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Phoenix Children's Hospital
Phoenix, AZ | Full Time
$32k-39k (estimate)
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Patient Access Representative
$32k-39k (estimate)
Full Time | Preschool & Daycare 4 Months Ago
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Phoenix Children's Hospital is Hiring a Patient Access Representative Near Phoenix, AZ

Posting Note: This position will be based out of our Emergency Department at Main Campus (20th St and Thomas Rd). We are seeking a dynamic, team player to join our Patient Access Team as a full-time Patient Access Representative. Shift needed is from 8:30am - 7:00pm with rotating weekends and holidays to support the 24/7 operations of the emergency department. If you are a team player with a passion to guide our patients and their families upon arrival to our facility, apply today for consideration! Weekend differentials apply!

The Patient Access Representative performs efficient and orderly registration of all patients. Acts as primary liaison for patients receiving professional and hospital services at Phoenix Children's Hospital. Prepares admission forms, obtains necessary documentation and signatures, and confirms demographic information when the patient and/or guarantor present for services. Collects co-pay and deductible amounts at time of service. Some travel from site to site may be necessary based on business needs of the department.

Position Duties

  • Arrives patients who present for professional and hospital services that have been pre-registered and collect co-pay and deductible amounts. Obtains all necessary signatures from the Guarantor at the time of registration or arrival.
  • Accurately documents all information in the appropriate fields and/or account notes. Maintains accuracy when entering demographic and insurance information in the system.
  • Courteously answers the telephone and answers all questions in a timely manner.
  • Identifies and refers uninsured and underinsured patients to the Financial Counselor.
  • Inquires patient account system(s) to identify any previous unpaid liability in AMPFM/Misys.
  • Maintains a positive working relationship with patients/guarantors, insurance companies, government entities, clinical personnel, co-workers and management to promote teamwork, cooperation and a positive public image for PCH.
  • Organizes, prioritizes, and monitors daily work activity to ensure that complete, accurate, and compliant registration has been performed in a timely manner.
  • Participates in a variety of unit and hospital educational programs to maintain current skill and competency levels.
  • Performs registration in appropriate HIS system, verifies insurance coverage, obtains authorization for patients who present for professional and hospital services and have not been pre-registered.
  • Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

  • Offering the most comprehensive care across ages, communities and specialties
  • Investing in innovative research, including emerging treatments, tools and technologies
  • Advancing education and training to shape the next generation of clinical leaders
  • Advocating for the health and well-being of children and families
Values
  • We place children and families at the center of all we do
  • We deliver exceptional care, every day and in every way
  • We collaborate with colleagues, partners and communities to amplify our impact
  • We set the standards of pediatric healthcare today, and innovate for the future
  • We are accountable for making the highest quality care accessible and affordable

Job Summary

JOB TYPE

Full Time

INDUSTRY

Preschool & Daycare

SALARY

$32k-39k (estimate)

POST DATE

01/18/2023

EXPIRATION DATE

05/04/2024

WEBSITE

pcapreschool.com

HEADQUARTERS

SCOTTSDALE, AZ

SIZE

<25

FOUNDED

2015

CEO

WENDY MILLER

REVENUE

<$5M

INDUSTRY

Preschool & Daycare

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The job skills required for Patient Access Representative include Health Care, Futures, Leadership, Teamwork, Pediatric, Accountability, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Access Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Access Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Access Representative positions, which can be used as a reference in future career path planning. As a Patient Access Representative, it can be promoted into senior positions as a Patient Referral Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Representative. You can explore the career advancement for a Patient Access Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Access Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Access Representative job description and responsibilities

Patient access representatives perform a variety of tasks that support patient's arrival and discharge from medical facilities.

02/20/2022: Elkhart, IN

Because of the administrative tasks patient access representatives are responsible for, they must possess strong computer skills and effective communication.

01/10/2022: Tulsa, OK

Patient access representatives may pursue professional certification to showcase their skills and expertise, such as the Certified Patient Care Technician (CPCT) credential.

01/30/2022: New Britain, CT

Educating patients and their caregivers on hospital policies, admission and discharge procedures, visitation schedules and clinical protocols.

01/29/2022: Cincinnati, OH

Good people skills are helpful for a patient access representative, to communicate with patients and members of their care teams.

01/08/2022: Vincennes, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Access Representative jobs

Seek Out Hospitality Skills Training Opportunities.

02/11/2022: Buffalo, NY

Ensure Clarity of Expectations.

01/30/2022: Longview, TX

Listen, understand and take action.

01/24/2022: Longview, TX

Communicate as efficiently as possible.

01/24/2022: Killeen, TX

Because of the administrative tasks patient access representatives are responsible for, they must possess strong computer skills and effective communication.

12/14/2021: Gainesville, FL

Step 3: View the best colleges and universities for Patient Access Representative.

Butler University
Carroll College
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