You haven't searched anything yet.
Description
The IT Operations Manager will play a pivotal role in overseeing the daily IT operations and ensuring the seamless delivery of services throughout the organization. Collaborating closely with company associates, consultants, and contractors across various disciplines, this individual will be instrumental in delivering comprehensive IT business solutions that surpass customer expectations.
In addition to possessing a strong technical background, the IT Operations Manager will demonstrate exceptional problem-solving skills, effectively assessing situations, prioritizing issues, and swiftly resolving challenges. By leveraging their experience, expertise, and innovative thinking, the IT Operations Manager will contribute significantly to the continuous improvement of the organization's IT infrastructure and service delivery.
Requirements
Essential Job Duties & Responsibilities
* Provide maintenance to local company networks while maintaining and optimizing the technology landscape.
* Executing critical IT related manufacturing procedures and conducting investigations into IT related deviations in manufacturing activities.
* Manage internal customer relationships and expectations by developing a communication process to keep others up to date on initiatives and impact to the user community.
* Demonstrate strong analytical and problem-solving skills in leading issue resolution.
* Own issues through resolution, escalating to appropriate support member/team when necessary.
* Complete installation of hardware and software as required along with regular updates, work with the IT team to configure hardware and software.
* Monitor, and analyze system performance and provide valid recommendations and suggestions to improve performance from an operational standpoint.
* Make recommendations on operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
* Ensure high levels of service delivery, systems availability, security controls and recoverability.
* Prepare reports and ensure optimal performance and maintain records of operating or service level agreements with internal customers.
Qualifications:
* At least 5 years of IT Operations experience in complex, fast pace, cross-organizational corporate structures.
* Bachelor's degree or above in Information Technology, Operations Management, Computer Science, Engineering or related field.
* Microsoft Azure and O365 certifications highly desirable.
* Network certifications highly desirable.
* Strong interpersonal skills and communications skills. Ability to communicate effectively to both technical and business personnel at all levels of an organization.
* Experience supporting IT systems in highly regulated environments.
* Experience in multiple technologies in the areas of Network switches, routers, wireless APs, firewalls, Server OS', Client OS', Server & client hardware, cabling infrastructure.
* Time management skills and ability to meet deadlines.
* Ability to work independently and as part of a team.
* Experience with Microsoft Office 365 products and Virtual Desktops.
* Experience with Audio Visual systems' management, maintenance and support.
* Familiarity with industrial control systems/operational technology components and systems (Programmable logic controllers, distributed control systems, process automation systems, manufacturing execution systems, etc).
* Experience with GMP (GAMP5) documentation and practices.
Phlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or status as a protected veteran. In addition to federal law requirements Phlow complies with applicable state and local laws governing nondiscrimination in employment in every location in which the organization has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.?Full Time
Pharmaceutical
$116k-144k (estimate)
03/27/2024
05/26/2024
phlow-usa.com
CAPITOL, VA
25 - 50
2020
ERIC EDWARDS
<$5M
Pharmaceutical
The job skills required for IT Operations Manager include Initiative, Problem Solving, Communicates Effectively, Microsoft Office, Continuous Improvement, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Operations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Operations Manager positions, which can be used as a reference in future career path planning. As an IT Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Operations Manager. You can explore the career advancement for an IT Operations Manager below and select your interested title to get hiring information.
If you are interested in becoming an IT Operations Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Operations Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Operations Manager job description and responsibilities
Operations managers oversee the organizational activities of businesses, government agencies, non-profit groups, and other organizations.
04/04/2022: Fort Myers, FL
They oversee numerous departments at once.
03/08/2022: Orlando, FL
Operations managers usually have to oversee almost every department of a business.
03/23/2022: Norfolk, VA
They are directly responsible for the production of goods or provision of services.
03/06/2022: Santa Fe, NM
Operations managers monitor every process and procedure, which might sound a little overbearing.
02/02/2022: Johnstown, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Operations Manager jobs
Be a realistic, but effective, communicator.
02/07/2022: Bradenton, FL
Communicate effectively with workers.
03/28/2022: Fort Worth, TX
Measure and communicate the right metrics.
03/11/2022: Lake Charles, LA
Proven work experience as Operations Manager or similar role.
01/20/2022: New Haven, CT
A successful operations manager needs to have a variety of skills.
02/19/2022: Baton Rouge, LA
Step 3: View the best colleges and universities for IT Operations Manager.