Summary/Objective:

The Centralized Scheduler works with patients of all ages, staff in clinical areas and physician clinics for the purpose of scheduling patient appointments. Compliance with rules and regulations of all applicable federal, state and local laws as well as PMHC policies is a condition of employment.

Essential Functions:

Incumbent must have the skills, ability and judgment to perform the following essential job duties and responsibilities with or without reasonable accommodation:

• Schedules patient exams and studies, coordinating the times to best meet the needs of the patient and ordering physician.
• Works with each individual department and other health care facilities to initially set up the process and to keep this process as streamlined as possible.
• Consistently demonstrates good telephone skills and etiquette.
• Assists with the set up of schedule/shifts for staff as this position expands.
• Cooperates and communicates with the Medical Staff.
• Helps to establish goals for future planning.
• Additional duties as assigned.

Supervisory Responsibility:

This position has no supervisory responsibilities.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, employee(s) are in an air-controlled, office atmosphere.

The level of risk of exposure to blood borne pathogens is Classification III, as outlined in the Hepatitis B Vaccine Program Policy.

The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use fingers to type, and use technical equipment such as a computer, and etc. The employee is occasionally required to stoop, kneel or reach. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Education/Certifications:

Required Education/Certifications:

• Certified Medical Assistant (CMA) or Certified Nursing Assistant (CNA)

Preferred Education/Certifications:

• Licensed Practical Nurse (LPN)

Experience:

Preferred Experience:

• 3 years experience in a scheduling environment
• Experience in a hospital or clinic setting