1 Field Service Technician Job in Clovis, CA
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PGT Innovations is Hiring a Field Service Technician Near Clovis, CA
- Communicates courteously with co-workers and customers at all times. Communicates directly with customers at job sites and/or residences.
- Completes tasks as assigned by Team Leader or other senior technicians such as picking up parts from the plant, delivering parts to job site, cleaning of warehouse and any other job as required.
- Responsible for cleaning of installed product at customer site as needed.
- Assist senior technician on job site with lifting, carrying and running of parts and tools.
- Safely operates a variety of hand and power tools.
- Familiar with the functionality of iPad and other computer related devices in order to properly document service events and review schedules.
- Works collaboratively with co-workers on projects involving multiple Field Service Technicians.
- Ensures customer residence and/or job site is returned to original condition.
- Documents the service call including any observations made and all actions taken in an electronic format whether it be a laptop or a mobile device such as an iPad or Microsoft Surface.
- Submits closing service information to the Field Service Office in a timely manner using the service software being used at the time.
- Ensures that all work is performed in a safe and professional manner, adhering to company and department safety and work policies.
- Maintains proper inventory level of parts and supplies in warehouse and in service vehicle/van.
- Ensures service vehicle is properly maintained kept in good working order and operated safely.
- Ensures service vehicle is washed kept clean inside and out.
- Assists in unloading of the delivery truck as scheduled.
- Unpackage and inspect all incoming parts to ensure they meet quality guidelines.
- Reject any parts that do not meet quality guidelines and be able to properly document and ensure replacement parts are ordered correctly in our service software.
- High school diploma or general education degree (GED) preferred.
- Some working knowledge of door and windows.
- Ability to use computer and other office equipment and software to e-mail or fax correspondence and complete on-line training as required. Must be able to log information in a computer database.
- Must be familiar with Microsoft products such as Outlook and Windows.
- knowledge of the safe use of hand and power tools.
- Must have a clean driving record per PGT’s safe driving policy.
- Must have the ability to work autonomously as well as in a team setting.
- Basic English language skills.
- Must communicate effectively and courteously with distributors, builders, owners, co-workers and other customers.
- Ability to read and comprehend instructions, correspondence and memos.
- Ability to write correspondence.
- Ability to effectively present information in one-on-one and small group situations to other employees and customers.
- Bi-lingual in English and Spanish is a plus.
- May be required in locations with a high concentration of Spanish Speaking customers.
- Ability to diagnose the causes of repair issues, develop corrective action plans, and coordinate resources for repairs.
- Ability to recognize situations that could result in potential liability for PGT.
- Notifies appropriate PGT personnel for guidance in difficult situations.
- Uses good judgment.
At PGT Innovations, we may build and support high-quality, innovative windows and doors, but every day holds opportunities for us to do so much more – from building stronger teams through leading, supporting, mentoring, and collaborating, to fostering better relationships with our customers.
WHY WE’RE DIFFERENT
- Our collaborative group.
- Our understanding family.
- Our strong team.
WHAT WE OFFER
- Competitive compensation
- Career advancement opportunities
- Medical coverage
- Dental coverage
- Tuition reimbursement
- Employee stock purchase plan
- 401k matching
- Profit sharing
- Paid time off
- Volunteer time off
Job Summary
Full Time
Durable Manufacturing
$56k-73k (estimate)
03/21/2024
05/03/2024
pgtinnovations.com
NOKOMIS, FL
200 - 500
1980
$5M - $10M
Durable Manufacturing
Related Companies
The job skills required for Field Service Technician include Field Service, Communicates Effectively, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Technician positions, which can be used as a reference in future career path planning. As a Field Service Technician, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Technician. You can explore the career advancement for a Field Service Technician below and select your interested title to get hiring information.
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