Overview

POSITION SUMMARY

The Head Professional will oversee and manage all facets of the golf operation while working cooperatively with other departments.

The position will promote an exceptional golf experience, and provide excellent services and programs to all members and guests.

ORGANIZATIONAL STRUCTURE

The Head Golf Professional organizes and / or directs the daily activities of the Golf Shop, Outside Services Staff, Player Assistants, and Starters.

Experience Required

KNOWLEDGE / SKILLS

• Class A PGA Member in good standing
• Minimum 3years experience as a Head Professional at a high-end private or resort facility
• Service and Member focused attitude
• Strong knowledge of the game of golf, rules of golf, golf facility operations and tournament operations
• Proven supervisory practices and principles
• Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees
• Strong organizational, planning and prioritization skills
• Self-motivated with desire to promote and market
• Experienced in written and oral business communications
• Remain up-to-date on customer relationship management tactics and strategies
• Experienced computer user including; Microsoft Word and Excel, Golf Genius, Foretees, and more.
• Maintain and promote a positive professional image within the community
• Attend conferences, workshops, meetings, and trade shows to keep abreast of marketing and business trends
• Maintain a credible golf game and remain current on teaching innovations

Essential Responsibilities

KEY RESPONSIBILITES (Include but not limited to)

• Recruitment, hiring, training, and supervision of all Golf Staff including Assistant Professionals, Teaching Professionals, Outside Service Assistants, Player Assistants, Starters, and Retail Assistants.
• Implementation of policies and procedures and regular scheduling of staff meetings.
• Oversee all golf services and operations.
• Oversee the rental and maintenance of golf cars.
• Oversee the Tee Time Reservation System, starting, and monitoring of play.
• Track and verify all players and guests, golf cars, club care, lockers, handicap fees, and other charges necessary, and facilitate proper controls.
• Oversee the administration of the handicap program.
• Enforce all rules and regulations governing golf course usage.
• Develop and manage an innovative tournament program that services all Members.
• Develop and oversee the golf instruction and golfer development programs for all Members.
• Oversee the operations of a well-managed practice facility.
• Maintain close working relationship with the Superintendent and other Department Heads.
• Assist in the marketing and promotion of new memberships.
• Assist in the preparation of budgets, including forecasting and review of all golf revenues and expenses on a daily, weekly, monthly, and annual basis.
• Maintain and oversee a profitable merchandise concession that is consistent with Member demographics and needs.
• Establish sales goals and forecasts for all golf programs and services, monitor and analyze reports.
• Oversee all golf-related purchasing.
• Implement cash and systems controls to ensure the safekeeping of assets, inventory and resources.
• Supervise physical inventories and the display of merchandise.
• Assist in the development of necessary systems to safeguard inventories.
• Assist in the publication of newsletters, informational and promotional materials.
• Compile information from market competition for comparison studies to properly position the facility in the marketplace.

PERSONAL ATTRIBUTES

• Strong team-building skills including the ability to lead, cooperate, motivate, and contribute as part of a team with representatives from multiple disciplines.
• Must be change adaptive, flexible, and empathetic
• Must be highly customer oriented and responsive with a high need for closure
• Demonstrate initiative ability to think, work, and make independent decisions based on sound judgment
• Ability to work well under pressure and balance multiple assignments to meet deadlines
• Excellent written and verbal communication skills
• Must be comfortable working in a fast-paced environment where continuous improvement is expected
• Must be able to consistently achieve high work standards; attention to detail, accuracy and timeliness a must.

Benefits

• PGA Annual Dues
• Medical, Dental, Vision, & Life Packages
• 401K (After 1 Year)
• Uniform Allowance
• Employee Meal Program
• Playing & Practice Privileges (Family Included)

Last updated : 2024-05-21