Overview

Job description Golf Shop Assistants - Evening Position

Come apply to work at Corpus Christi’s newest entertainment venue, The Firefly! The Firefly is a brand new lighted 9-hole golf course located at the Lozano Golf Center and we need fun and outgoing team members to work in the evenings!

Do you enjoy the game of golf, working in customer service, or simply working outdoors? Then apply with us where we are currently looking for golf shop assistants.

Working at a golf course is not your typical job! During a routine day you will meet over a hundred guests,

The golf shop assistants will have a critical role in the customer service experience, and will play an essential role in customer engagement and in ensuring accurate customer transactions.

Excellent delivery of friendly and outgoing customer interaction is critical to this role and sets the tone for our customers’ day!

The responsibilities of this job include but are not limited to the following :

Positively interact with guests to ensure their visit is a first-class experience from the time of arrival, throughout their golfing experience.

Be an ambassador for the golf property at all times.

• Help manage the on-time starting of groups scheduled to play the golf course. This includes engagement with all groups preparing to tee off and making them aware of all pertinent information necessary for them to enjoy their round of golf and experience.
• Process golf fees, merchandise, and concession transactions utilizing the point-of-sale software, handling cash and processing credit card transactions, as well as reconciling daily close-outs.
• Be available to work in the evenings performing closing duties utilizing provided operational checklists.
• Assist with answering the phone for assisting customers with the reservation of tee times, answering questions, etc., always maintaining professional and pleasant telephone manners.
• Be knowledgeable with the merchandise for sale in the golf shop. Acknowledge and when necessary, assist customers who are browsing the golf shop retail area with suggestive selling and answering questions.
• Handle any customer inquiries and / or complaints in a professional and timely manner. Report all complaints to your supervisor.
• Assist with supervising and engaging with the Guest Service staff daily while on duty.
• Work with and assist the team to ensure that the golf car fleet, clubhouse grounds, and main clubhouse facilities are consistently clean and free of any unsightly trash or clutter.
• Work with the Head Golf Professional to constantly monitor the tee sheet to ensure maximum utilization of each day’s business.
• Keep golfers adequately informed of the activities on the golf course and encourage their participation when necessary.

One of the best parts of the job is the benefits : You will receive complimentary golf, unlimited practice privileges, and receive discounts on merchandise and food & beverage.

Job type : Full-time and Part-time positions available. We are looking for weekday and weekend employees to work evening shifts from 6pm until approximately 12 : 30am.

Benefits

• Medical
• Dental
• Vision

After 90 Days

401K

After 1 Year

Last updated : 2024-05-10