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1 Expert, QM Support Analyst (Flexible Location/ Hybrid) Job in Oakland, CA

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PG E
Oakland, CA | Full Time
$115k-148k (estimate)
2 Months Ago
Expert, QM Support Analyst (Flexible Location/ Hybrid)
PG E Oakland, CA
$115k-148k (estimate)
Full Time | Utilities 2 Months Ago
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PG E is Hiring a Remote Expert, QM Support Analyst (Flexible Location/ Hybrid)

Requisition ID # 156091 

Job Category: Information Technology 

Job Level: Individual Contributor

Business Unit: Electric Operations

Work Type: Hybrid

Job Location: Oakland; Alameda; Alta; American Canyon; Angels Camp; Antioch; Auberry; Auburn; Avenal; Avila Beach; Bakersfield; Balch Camp; Bear Valley; Belden; Bellota; Belmont; Benicia; Berkeley; Brentwood; Brisbane; Buellton; Burney; Buttonwillow; Calistoga; Campbell; Canyon Dam; Canyondam; Capitola; Caruthers; Chico; Clearlake; Clovis; Coalinga; Colusa; Concord; Concord; Corcoran; Cottonwood; Cupertino; Daly City; Danville; Davis; Dinuba; Downieville; Dublin; Emeryville; Eureka; Fairfield; Folsom; Fort Bragg; Fortuna; Fremont; French Camp; Fresno; Fresno; Fulton; Garberville; Geyserville; Gilroy; Goodyear; Grass Valley; Guerneville; Half Moon Bay; Hayward; Hinkley; Hollister; Holt; Houston; Huron; Jackson; Kerman; King City; Lakeport; Lemoore; Lincoln; Linden; Livermore; Lodi; Loomis; Los Banos; Lower Lake; Madera; Magalia; Manteca; Manton; Mariposa; Martell; Marysville; Maxwell; Menlo Park; Merced; Meridian; Millbrae; Milpitas; Modesto; Monterey; Montgomery Creek; Morgan Hill; Morro Bay; Moss Landing; Mountain View; Napa; Needles; Newark; Newman; Non-PG&E Non-US Off Shore Work Location; Non-PG&E US Work Location; Novato; Oakdale; Oakhurst; Oakley; Olema; Orinda; Orland; Oroville; Palo Alto; Palo Cedro; Paradise; Parkwood; Paso Robles; Petaluma; Pioneer; Pismo Beach; Pittsburg; Placerville; Pleasant Hill; Point Arena; Potter Valley; Quincy; Rancho Cordova; Red Bluff; Redding; Richmond; Ridgecrest; Rio Vista; Rocklin; Roseville; Round Mountain; Sacramento; Salida; Salinas; San Bruno; San Carlos; San Francisco; San Francisco; San Jose; San Luis Obispo; San Mateo; San Rafael; San Ramon; San Ramon; Sanger; Santa Cruz; Santa Maria; Santa Nella; Santa Rosa; Selma; Shaver Lake; Sonoma; Sonora; South San Francisco; Springville; Stockton; Storrie; Taft; Tracy; Turlock; Twain; Ukiah; Vacaville; Vallejo; Walnut Creek; Wasco; Washington; Washington D.C.; Watsonville; West Sacramento; Wheatland; Whitmore; Willits; Willow Creek; Willows; Windsor; Winters; Woodland; Yuba City

 

 

Position Summary
•Researches, links, and refines sources of information throughout the company to support the audit process, to maintain databases of audit findings and corrective actions, and develop reports of findings, work methods, commitments, corrective actions and other related utility information.
•Analyzes performance, identifies trends, monitors compliance with audits and identifies issues.
•Designs and implements systems to collect, organize, transfer, and report data from various internal and external sources.

This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory.

This job is also eligible to participate in PG&E’s discretionary incentive compensation programs
PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.
A reasonable salary range is:

Bay Area Minimum: $126,000.
Bay Area Maximum: $200,000.
&/OR
California Minimum: $120,000.
California Maximum: $190,000.

Job Responsibilities
•Manage complex analysis projects with limited supervision
•Design data analysis methods, process and analyze data, write clear and concise data results, tailor communications to specific audiences, etc.
•Manage complex data sets with extreme accuracy
•Act as team lead and provides direction to less experienced analysts and specialists
•Provide new and innovative solutions and recommendations to enhance databases and dashboards
•Work with mobile data collection platforms and manage connections to databases and automated reports 
•May manage work activities of less experienced analysts
•May help lead specific aspects and preparations of audits, leadership meetings, etc.
•Manage and lead projects or initiatives regarding databases, metrics, and/or data sets
•Perform analysis of various data sets, developing customized reports and presentations as necessary
•Provide recommendations on how to improve data analysis methodology and actions
•Perform complex quality assurance on data to ensure accurate data is used in reports, and resolve issues as needed

Qualifications 
Minimum 
High School Diploma or GED.
Seven (7) years of experience as an analyst using data analysis tools.

Desired
•Bachelor’s Degree in Computer Science or Related Discipline, Engineering or similar
•Demonstrates expert knowledge in technical/professional concepts.
•Broad expertise in data processing and data analysis and applies this knowledge to several different issues.

#featuredjob

Job Summary

JOB TYPE

Full Time

INDUSTRY

Utilities

SALARY

$115k-148k (estimate)

POST DATE

03/14/2024

EXPIRATION DATE

05/13/2024

WEBSITE

pgecorp.com

HEADQUARTERS

SAN FRANCISCO, CA

SIZE

15,000 - 50,000

FOUNDED

1905

CEO

WILLIAM D JOHNSON

REVENUE

$10B - $50B

INDUSTRY

Utilities

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The job skills required for Expert, QM Support Analyst (Flexible Location/ Hybrid) include Analysis, Computer Science, Commitment, Leadership, Initiative, Presentation, etc. Having related job skills and expertise will give you an advantage when applying to be an Expert, QM Support Analyst (Flexible Location/ Hybrid). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Expert, QM Support Analyst (Flexible Location/ Hybrid). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Expert, QM Support Analyst (Flexible Location/ Hybrid) positions, which can be used as a reference in future career path planning. As an Expert, QM Support Analyst (Flexible Location/ Hybrid), it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Expert, QM Support Analyst (Flexible Location/ Hybrid). You can explore the career advancement for an Expert, QM Support Analyst (Flexible Location/ Hybrid) below and select your interested title to get hiring information.

If you are interested in becoming a Support Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Analyst for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Support Analyst job description and responsibilities

They provide first and second line application support, resolving technical queries, and communicating solutions directly to customers.

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Support analysts often communicate directly with consumers.

04/07/2022: Binghamton, NY

The Support Analyst will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention.

03/20/2022: Rock Hill, SC

These support analysts make recommendations as to the selection and customization of applications to best align with user needs and high-level goals related to budget and productivity.

03/17/2022: Long Beach, CA

Perform System Testing and Updates Finally, support analysts conduct periodic system tests and deploy updates to applications, servers, and hardware.

04/11/2022: Charleston, WV

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Support Analyst jobs

Depending on the organization, formal titles for this job may be “service desk support analyst” or “help desk support analyst” or simply service/help desk support.

02/25/2022: New Bedford, MA

Most entry-level support analyst positions require at least a bachelor’s degree.

04/24/2022: Youngstown, OH

Use clear language without jargon.

03/28/2022: Winston Salem, NC

Gain experience and apply to higher roles.

03/29/2022: Bakersfield, CA

At least 2 years previous experience within a system support role and function.

03/25/2022: Stamford, CT

Step 3: View the best colleges and universities for Support Analyst.

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