Description. Job Summary. The IT Support Associate provides first-level technical support to employees by troubleshooting hardware, software, and connectivity issues. This role is responsible for responding to help desk tickets, setting up equipment for new hires, and ensuring timely resolution of IT-related requests. This is an entry-level support role ideal for someone with strong problem-solving skills and customer-service mindset. Key Respons...
Description. Job Summary. The IT Support Associate provides first-level technical support to employees by troubleshooting hardware, software, and connectivity issues. This role is responsible for responding to help desk tickets, setting up equipment for new hires, and ensuring timely resolution of IT-related requests. This is an entry-level support role ideal for someone with strong problem-solving skills and customer-service mindset. Key Respons...