PetWise Inc. is an industry leader of smart, stylish, innovative and environmentally responsible pet products. We were founded in 1990 and our pet products are available across multiple retail and online channels throughout the world. We offer a collegial culture, opportunities for career growth and competitive compensation and benefits. Come join our team and help us design the future of the company.

Job Summary:

As part of a growing Amazon team, PetWise is looking for an Amazon Account Analyst who can be fully dedicated to the tactical support of growing Amazon North America. This person will ensure that PetWise is consistently developing relationships and increasing brand opportunities with key stakeholders at Amazon by managing internal and external projects.

The Amazon Account Analyst will report into the Amazon Account Manager and be responsible for overall daily maintenance of the business and customer experience, including the development of weekly performance reports, project management of business plans with Amazon, and components of promotional plans that drive the overall growth strategies and goals for the business. They will support the Amazon Account Manager in mining the necessary data and executing the essential tasks to build stronger, more informed relationships between PetWise, Amazon, and ultimately shoppers.

This role will work closely and communicate with key internal cross-functional teams, including Marketing, Operations, Product Development, and Pricing to ensure the business is tracking against all agreed upon KPIs from an internal perspective to achieve ongoing goals.

This is a hybrid role based in Ferndale, WA.

Duties & Responsibilities

• Manage Amazon Seller Central or Vendor Central accounts, including inventory management, pricing, and product listings.
• Mine, analyze, and report on all relevant data, including sales and consumer data and any additional KPIs by account
• Collaborate with internal teams such as marketing, operations, and product development to support Amazon initiatives
• Stay updated on Amazon's policies, guidelines, and marketplace trends to ensure compliance and competitive advantage
• Conduct competitor analysis to identify strengths, weaknesses, and opportunities for differentiation
• Optimize product images, descriptions, and other content to enhance product visibility and conversion.
• Coordinate with logistics and fulfillment teams to ensure timely order processing and delivery.
• Identify and implement opportunities to expand product assortment and enter new market segments on Amazon.
• Partner with operations both internally and externally, helping to manage and report on POs, chargebacks, SKU volumes, stock levels, and any relevant metrics by account
• Support with the management of the Amazon relationship, working with them to deliver and report on performance, and drive results
• Manage projects and daily tasks with a keen sense of time management, attention to detail, and effective communication
• View problems, issues and needs from Amazon’s and Consumer’s perspective, incorporating creative problem-solving techniques to identify appropriate solutions under changing circumstances

Requirements:

• Bachelor’s degree or equivalent work experience.
• 3 years of experience in an account or business management role, with a preference for 1 years working on Amazon
• Experience working with Amazon data or within the pet care category considered a plus
• A solid self-starter mentality and ability to own and drive projects independently, but also a strong team player
• Excellent organizational and time management skills with strong attention to detail Professional experience managing multiple projects and priorities
• Excellent presentation, communication, and problem-solving skills
• A love of diving deep into data and insights to make decisions to drive conversion

PHYSICAL REQUIREMENTS:

• Ability to stand, bend, stoop, sit, walk, twist and turn.
• Ability to lift up to 25 pounds occasionally.
• Ability to use a computer keyboard and calculator.
• Work environment is indoors, majority of the time is spent sitting at a desk.

ABOUT US:

PetWise is an innovation-driven organization poised for growth that embraces the vision to delight its customers while outperforming its competitors. The Company is also committed to sustainability, has innovation in its DNA and is an industry leader in the development and branding of smart, stylish and innovative pet products. The Company’s has a highly diversified brand portfolio which includes: SmartyKat, goDog, Sherpa, TrustyPup, Pet Factory, FurHaven, Petlinks, Pawscout, Kitty Sift and PoochPlanet, and is a category leader in pet toys, cat products, beds and travel accessories. PetWise embraces diverse and passionate people who thrive in dynamic environments, embrace continuous improvement and who uphold PetWise’s values and, of course, LOVE pets. Founded in 1990 and headquartered in Novato, CA, with additional offices in Ferndale, WA, McAllen, Tx, Mundelein, IL; the Company has its product development, manufacturing and 3PL capabilities across the continental U.S. and Canada. They also procure some of its products overseas in China, Hong Kong and Mexico. PetWise offers a fun, flexible, and pet-friendly working environment where employees are empowered to help design the future of the Company. For more information on PetWise, visit https://www.petwisebrands.com/.

SALARY RANGE:

The base salary range is 45K – 85K. The actual base salary offered depends on a variety of factors, which may include, as applicable, location, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.