Job Title: On-Site Telehealth Veterinary DVM

Department: Telehealth

Position: Part-Time; Non-exempt

Pay Range: $40.00 - $50.00

Supervisor: TeleHealth Office Manager

Job Summary:

PetVet Dx is looking for a Telehealth Veterinary Technician to join our Healthcare Team. Come join our growing organization and be a part of revolutionizing the virtual care industry! Join a team that cares deeply about improving pet health compliance and providing best in class customer service for both the pet parent and veterinary community. PetVet Dx is a subscription-based service offering members 24/7 Live Vet Chat support, virtual vet consultations, and on-demand answers from a team of licensed, on-staff pet health experts. PetVet Dx also offers pet parents vet-tested and recommended products and personalized programs for nutrition, training and obedience.

Through technology, we're creating a different type of relationship between pet parents and their veterinary caregivers – one that's personal, empowering, and focused on improving the lives of animals.

Essential Duties:

· The Telehealth Veterinarian will participate and champion the support and education to PetVet Dx’s pet parents on products and services that help animal health and wellbeing.

· Provide subject matter expertise on companion animal health and wellness for PetVet Dx Health.

· Build core telemedicine programs around: Triage and emergency support, remedies and treatment, behavior training, nutrition plans, and enrichment

· Partner with the DVM team in building Educational courses for the Digital Health Team and Pet Parents

· Participate in Company Community Outreach Projects

· Perform chat & video telehealth consults with Pet parents

· Implement new technologies and standards of care for the largest and first digital pet health company

· Participate in program development and enhancing training procedures.

· Identify and triage platform improvements and support innovative advancements.

· Collaborate with PetVet Dx Health team members on the development of current and new services and products.

· PetVet Dx offers full training and necessary materials for the veterinarian to support and provide effective communication with pet parents efficiently.

· Receive laboratory samples and check them for accuracy.

· Ensure that the labels on the specimens coincide with the information provided associated with the label.

· Handle hazardous waste management activities in accordance to preset policies, protocols, and regulatory standards.

· Ensure proper storage of specimens in the storage area and prepare specimens for shipping

· Document and report any issues that may have arisen during the preparation process.

· Communicate appropriately and inform pet parents and health care facilities about the tests provided by the company and test results.

· Records, compiles, and maintains records according to the Quality Management Plan to ensure states and federal regulations are upheld for all reagents, procedures, and equipment used in the testing process.

· Assist in the development, evaluation, and implementation of new procedures and protocols.

· Maintains effective communication within the department and with other internal and external clinical and research professionals. To include the answering of telephone calls from client offices, the receipt and accessioning of specimens to maintain a high level of customer service.

· Receive calls and input the patient information into the LIMS database and instruct patients on how to perform genetic tests requested.

· The Accessioner will explain the types of tests conducted in the laboratory to other accessioners, physicians, and other health care facilities.

Physical Demands

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to talk and hear. This position requires the ability to occasionally lift office products and supplies, up to 30 pounds, standing and/ or walking continuously. There may me long periods of sitting involved. Infrequent exposure to hazards such as dust, fumes, or extreme temperatures, airborne or bloodborne pathogens, or allergens. Exposure to UV lights while some equipment is in use in the labs. Must have the ability to distinguish colors and perceive relative distances between objects. Online color-blind test is required.

Qualifications

• License Veterinarian in Louisiana
• 1 years of small animal veterinary experience or equivalent industry experience.
• Must have proficient computer skills as this will require interacting with customers and PetVet Dx team members remotely through an online platform.
• Someone who embraces forward thinking and curiosity.
• Has exemplary listening and problem-solving skills.
• Ability to multitask comfortably.
• Is comfortable collaborating with other veterinarians and veterinary technicians utilizing a team-oriented environment.
• Is passionate about helping people and pets with empathy and excellent customer service focus.
• Strong verbal and written communication skills.
• Comfortable in a fast paced, self-starter environment.
• Minimal travel required.

Additional Notes:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

May require travel up to and including international. The above description is not exhaustive - the scope of the Executive role can be wide and varied.

Job Types: Part-time, Contract

Pay: $40.00 - $50.00 per hour

Expected hours: 10 – 30 per week

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Overnight shift
• Weekends as needed

Education:

• Doctorate (Preferred)

Experience:

• Veterinary: 1 year (Required)

Work Location: In person