JOB DESCRIPTION

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.

• We love all pets like our own
• We’re the future of the pet industry
• We’re here to improve lives
• We drive outstanding results together
• We’re welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners.

We are 29,000 strong, working together across 1,500 pet care centers, 250 Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.

Ensure that all aquatic life in the PCC are receiving appropriate care by adhering to all operational guidelines, policies, and procedures, completing all aquatic maintenance, assessing and addressing aquatic life health and conditions (e.

g. medicate, water change, remove from sale, etc.), and creating Companion Animal Incident Reports as needed.

• Effectively place aquatic life orders and special-order requests in order to maximize sales and inventory to meet customer’s needs.
• Act as primary resource, utilizing our selling model to support guests and other PCC partners regarding all aquatic education and care.
• Participate in the completion of all aquatic life physical inventory counts. Collaborate with the CAL to analyze department inventory management data, CAPI results and recommend areas for improvement.
• Ensure aquatic life and merchandise is stocked, priced, and displayed to create a great presentation for our guests to include performing routine housekeeping tasks such as aquarium system maintenance, sweeping / mopping the floors, dusting, etc.
• Accurately completes required digital paperwork (e.g., water test results, receiving POs, etc.) in a timely manner within the aquatic department.
• Performs additional duties and projects as required or assigned with or without regular supervision.

Other Essential Duties

UTILIZE SELLING BEHAVIORS . You’re the key to providing an amazing guest experience within our Pet Care Center locations.

Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.

CONTRIBUTE TO A SAFE ENVIRONMENT . You’ll be empowered through our training programs to maintain our safety protocols.

Bottom line, the safety of partners, guests and pets is our #1 priority.

• BE A PART OF A COLLABORATIVE CULTURE . Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
• ENGAGE IN YOUR CAREER : As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.

Basic Qualifications

Minimum of one year of experience working with and / or caring for freshwater and marine aquatic life is required for this position.

Qualified applicants will possess a high level of knowledge of aquatic life and an aptitude for sales techniques. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care.

Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the PCC as well as external veterinary partners.

Certification

Completing all assigned Petco Animal Care training programs is required in this role.

Education / Skills

In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of mathematics and basic accounting relationships and exhibit exceptional communication skills.

Supervisory Responsibility

None

Work Environment

The majority of job duties are conducted indoors, although guest carryout will require that a partner leave the PCC briefly.

Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from not following procedures.

Ability and willingness to a flexible schedule including evenings and weekends to meet PCC needs.

Equal Opportunity Employer

Petco Health & Wellness, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Last updated : 2024-05-17