If you're the leader of the pack and enjoy providing products and services that enrich pets' lives, you're a perfect fit to work in our neighborhood!

Compensation:

*Bonus Pay based on annual sales performance
*Starting salary determined by experience

Responsibilities/Qualifications:

As a Store Team Leader at Pet Supplies Plus, you're pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your work day, you will:

• Lead your store team by example, including but not limited to, being the first one to greet and play with a neighbor's new puppy.
• Analyze your store sales results and develop and implement plans to maximize sales, neighbor engagement, and productivity. Then inspire your team to help attain those goals!
• Create a fun, positive environment for your team and neighbors; a reputation for neighborly, knowledgeable, trustworthy, and petcentric service in your neighborhood.

Store Team Leader key responsibilities include:

• Adhering to operational policies and procedures (animal care, safety, cleanliness, and security) that ensure exceptional service is being provided to neighbors.
• Maintaining a fully staffed team and leading, recruiting, and training for all levels in the store.
• Using broad business knowledge to affect store results, including sales (including grooming and services), loyalty program membership, and neighbor engagement, all while operating within a budget.
• Connecting with community organizations to partner on events and marketing opportunities
• Achieving strong store audit and neighbor engagement scores which promote our brand.
• Cultivating an empowering learning culture by providing exceptional training and development opportunities, along with coaching and effective feedback to team members.
• Promoting team member engagement and morale by understanding individual motivation and needs, recognizing and rewarding successful performance, and helping them achieve career goals.
• Creating weekly work schedules that maximize productivity and engagement.

Pawsome Store Team Leader candidates will have:

• 2 years of experience leading a retail team
• Bachelor's degree or equivalent work experience
• Proficiency in Microsoft Office, as well as effective communication skills
• Ability to operate all equipment, including a walk-behind forklift, pallet jack, climb ladders, bend, kneel, and lift up to 50 pounds (that cat litter can be heavy!)
• Ability to work flexible schedules, have reliable transportation, and must pass a drug and background screening

Posh Pets NC LLC is an independently owned & operated franchise of Pet Supplies Plus.

Job Type: Full-time

Pay: $52,000.00 - $62,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 4 years (Required)
• Retail Store Managers: 1 year (Required)

Ability to Relocate:

• Vadnais Heights, MN: Relocate before starting work (Required)

Work Location: In person