Hello Neighbor!

Pet Supplies Plus of Carrollton, Georgia is looking to add even more awesome people to its team! Are you a highly motivated team player, looking to develop life-long experience in the ever evolving field of pet care and supplies? Do you absolutely love animals, and enjoy sharing your vast knowledge of pets to your friends and peers? Then look no further!

A Shift Leader is responsible for establishing and maintaining the highest level of customer service to our Neighbors. In addition, the Shift Leader is responsible for the various tasks involved in the overall operation of the store including but not limited to: supervising team members, assisting in controlling expenses, inventory, merchandising, and shrink.

As Shift Leader, you're pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your work day, you will

• Lead your shift team by example including, but definitely not limited to, being the first one on the floor to play with a neighbors new puppy.
• Recognize the director of your local cat shelter at the register and volunteer to host the next adoption event.
• Analyze your store sales results and develop plans to maximize sales, neighbor engagement and productivity, and then inspire your team to help you attain those goals.
• Create a fun, positive environment for your team and your neighbors; and a reputation for neighborly, knowledgeable, trustworthy and petcentric service in your neighborhood.

all while engaging with our neighbors and smiling in the face of puppy breath. Are you a leader to beat all leaders? No, you are more than that. You are PAWsome!

Principal Responsibilities:

• Ensure that each PSP neighbor receives outstanding customer service by providing a neighbor friendly environment which includes greeting and acknowledging every neighbor and their pet.
• Maintaining outstanding standards, solid product knowledge and all other components of customer service.
• Adhering to operational policies and procedures (cleanliness, animal care, safety and security) that ensure exceptional service is provided to our neighbors.
• Maintain an awareness of all product knowledge information, merchandise promotions, and advertisements.
• Assist in ensuring appropriate merchandise stock levels, merchandise presentations, signage, and assortment in all departments.
• Ensure the sales floor is adequately stocked.
• Achieving strong store audit and neighbor engagement scores which promote our brand.
• Using broad business knowledge to affect store results, including sales, loyalty program memberships, and neighbor engagement, while operating within budget.
• Maintaining a fully staffed team and leading recruiting and onboarding for all levels in the store.
• Ensuring weekly work schedules are created to maximize engagement and productivity.
• Connecting with community organizations to partner on events and marketing opportunities.
• Any other responsibilities as assigned.

Essential Requirements:

• 1 years leading retail teams preferably in a pet environment.
• Ability to move or handle merchandise throughout the store weighing up to 50lbs.
• Ability to stand for long periods.
• Ability to climb ladders.
• Ability to bend and kneel as needed to stock shelves.
• Ability to operate all store equipment necessary to run the store, including a forklift.
• Microsoft Office knowledge is a must with the ability to process information through computer system and POS register system.
• Ability to communicate with neighbors and associates.
• Ability to read, count, and write to accurately complete all documentation.
• Ability to freely access all areas of the store including selling floor, stock room, and register area.
• Be able to work flexible schedules, have reliable transportation and must pass the drug, background and validated selection test, and be 18 years or older

Company Description:

We are a locally owned and operated franchise of Pet Supplies Plus.

At Pet Supplies Plus, we are crazy for pets, too. With more than 400 corporate and franchise locations in over 30 states, Pet Supplies Plus is America's favorite neighborhood pet store. Each location offers a wide array of pet food, pet products, grooming services and animal expertise all at a great value, allowing customers to spoil their pets even more. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.

Job Type: Part-time

Pay: $11.00 per hour

Benefits:

• Employee discount

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Retail management: 1 year (Preferred)

Ability to Relocate:

• Carrollton, GA 30117: Relocate before starting work (Required)

Work Location: In person