Description

A Pet Pros Groomer is responsible for providing outstanding grooming services through friendly engagement with our guests. 

Job Duties and Responsibilities

The general duties of a Groomer, include but are not limited to:

• Perform grooming services to breed standards and pet parent’s preferences
• Always ensure the safety and well-being of pets under their care 
• Develop long-term relationships with pet parents by engaging and educating our guests in a warm, friendly and inviting atmosphere
• Become familiar with and understand retail products carried by Pet Pros, refer products to grooming guests when appropriate
• Learn and understand our loyalty, savings programs, and monthly promotions
• Learn and understand our scheduling system and daily procedures
• Maintain grooming area cleanliness and organization
• Attends store meetings and trainings
• Other duties and projects as assigned

Qualifications

• Passion for pets
• Positive, helpful, customer centric attitude
• Inquisitiveness and desire to learn
• Promotes a positive team environment by sharing knowledge and educating other team members. Engages with team members in a positive, professional, and supportive manner
• Highly accountable and has integrity
• - Comfortable using computers, scheduling software, and basic knowledge of MS Office products

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items and/or pets up to and over 45 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Requirements

General: Customer/Guest service and retail experience, preferably in the pet industry. Knowledge of pet related products desirable. Demonstrated pet grooming experience.

Working Environment: This job operates in a grooming environment with grooming tubs, tables and dryers.

Position Type/Expected Hours of Work: This is a variable hour position, days and hours of work will vary. This position requires the flexibility to work within our normal store operating hours, including before and/or after hours and weekends. Overtime may be required at times.

Travel: Occasional travel to other stores, meetings and events, at times before or after hours, may be required..

Required Education/Experience:

1. High school diploma or GED
2. At least 2 years pet grooming experience

Preferred Education/Experience:

1. Grooming education or license

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.