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Client Services Coordinator
$60k-77k (estimate)
Full Time | Wholesale 3 Weeks Ago
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Pet Crossing Animal Hospital & Dental Clinic is Hiring a Client Services Coordinator Near Minneapolis, MN

Job description

Position Summary

Pet Crossing Animal Hospital & Dental Clinic is looking for a warm, energetic, detail oriented individual to join our team! Our mission is to provide compassionate, high quality care for our patients and their families through advanced diagnostics and treatments, continuing staff training and most importantly through educating our clients so that they can make informed decisions regarding their pet’s health care.

Client Coordinators partner closely with the doctors and veterinary teams. They ensure the smooth flow of operation in the hospital, work directly with clients, manage busy phone lines, keep excellent medical records, oversee patient census and handle billing/insurance.

Our Client Coordinators have a deep commitment to providing exceptional customer service to humans and animals alike.

Essential Functions

  • Must have ability to answer high volume calls efficiently and confidently
  • Ability to critically think through complex situations
  • Ability to adapt and respond to different situations
  • Demonstrate extreme attention to detail, well developed organizational skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Preparation and maintenance of medical records
  • Taking detailed messages, documenting medically relevant information, and ensuring follow thru with client questions/concerns
  • Appointment scheduling and management
  • Ability to operate point of sale software by collecting payments, sales of food and medications
  • Taking refill requests from clients
  • Explaining Pet Crossing’s standards of practice
  • Understand how pet insurance works and the benefits to clients
  • Actively participate in once a day medical rounds and learning opportunities
  • Attend all Monthly Staff Meetings
  • Ability to lift up to 50 pounds without assistance
  • Ability to maintain a stationary position, reaching, and/or bending for up to 12 hours

Job Requirements:

  • High school diploma
  • Minimum 2 years customer service experience in a professional environment required
  • Reception and/or administrative experience preferred
  • Compassion and appreciation for animals is a must

Full time Benefits include:

  • Full time Benefits:
  • 401(k) with matching
  • Annual scrubs allowance
  • Paid CE
  • LTD paid by employer
  • Employee pet discount
  • Health insurance
  • Vacation paid time off
  • Sick & Safe paid time off

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 36 – 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Health insurance
  • Paid time off

Schedule:

  • Monday to Friday

Work Location: In person only

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 36 – 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Schedule:

  • 8 hour shift

Experience:

  • Customer service: 1 year (Preferred)

Ability to Commute:

  • Minneapolis, MN 55438 (Preferred)

Ability to Relocate:

  • Minneapolis, MN 55438: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$60k-77k (estimate)

POST DATE

05/24/2024

EXPIRATION DATE

09/19/2024

WEBSITE

petcrossing.com

HEADQUARTERS

Minneapolis, MN

SIZE

<25

INDUSTRY

Wholesale

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The job skills required for Client Services Coordinator include Customer Service, Point of Sale, Attention to Detail, Billing, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Services Coordinator positions, which can be used as a reference in future career path planning. As a Client Services Coordinator, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Coordinator. You can explore the career advancement for a Client Services Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Client Services Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Services Coordinator job description and responsibilities

Client services coordinators support the production of marketing campaigns to promote brand awareness on various social platforms.

01/31/2022: Gary, IN

Handle client escalations and provide corrective actions.

01/07/2022: Trenton, NJ

Negotiate service contract and costs with clients as needed.

03/25/2022: Albuquerque, NM

Schedule regular client meetings and teleconferences to strengthen client relationships.

02/06/2022: Toledo, OH

The Client Services Coordinator provides general administrative support to an office or group of sales professionals.

03/30/2022: Fort Wayne, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Services Coordinator jobs

For Client Services Managers to accomplish their job effectively, they need to fulfill quite a few job requirements.

01/16/2022: Springfield, IL

Request Feedback To The Clients.

02/27/2022: Boca Raton, FL

Built relationships with the client team to quickly understand requirements and business objectives.

02/05/2022: Hialeah, FL

client services coordinator positions require a wide variety of skills and draw on many fields.

03/08/2022: Gainesville, FL

Strong client relations skills are key to building and maintaining long-lasting business relationships.

01/13/2022: Fort Wayne, IN

Step 3: View the best colleges and universities for Client Services Coordinator.

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