Description

The Assistant Property Manager/Bookkeeper under the direction of the Property Manager is responsible for managing this high energy, 312-unit community in Burtonsville, MD. The Assistant Property Manager is expected to create the greatest possible satisfaction of all individuals associated with the community while being consistent with the goals and objectives of the company. The position requires exceptional customer service, organization, and written/oral communication skills. 

Requirements

1. Managing Property Income

· Ensure timely rent collection and rent processing/bank deposits.

· Utilize phone, written communication to follow up daily with unpaid 

· Financial management including management of a budget

· Ensure proper file set up and move ins for all new resident files

2. Achieve leasing benchmarks 

· Coach and motivate sales team to meet or exceed occupancy targets 

· Maintain closing ratio of 40% or better

· Create and manage marketing and outreach programs.

· Ensure team manages all leads and completes all follow-up calls per lead.

3. Resident retention goals 

· Monthly lease renewals and resident retention initiatives

· Ensure team delivers superior customer service

· Effectively and professionally resolve conflict

· Timely follow-up on all resident issues

· Manage resident event activities

· Ensure that service tickets are completed in timely manner.

4. Office Administration

· Timely submission of reports

· Verify collections are completed in a timely manner. 

· Ensure site inspections are completed and identify issues that need to be addressed.

· Supervise the Organization and maintenance of all lease files

Qualifications: 

1. Five (5) Years of Property Management experience
2. Proficiency and knowledge of Microsoft Office Suite and Social Media sites including but not limited to Facebook, Twitter, Instagram, etc.
3. Previous experience of Yardi, a plus.
4. Demonstrated knowledge of Fair Housing requirements.
5. Excellent verbal and written communication skills.
6. Prolonged standing, walking, and climbing stairs.

Personal Competencies

1. Integrity/Honesty
2. Organization and planning
3. Calm under pressure
4. Ability to excel in a Fast Paced and High-Pressure Atmosphere
5. Proactivity/takes initiative
6. Listening Skills
7. Excellent written and verbal skills

Technical/Functional Competencies

1. Team Building and Supervision
2. Leasing
3. Marketing
4. Microsoft Suite Proficiency
5. Internet/Social Media
6. College Degree, a plus

Come join a winning team. Excellent salary and benefits! Thorough Background investigations will be conducted prior to hire. 

Polinger Company is an Equal Opportunity Employer, making decisions without discrimination on the basis of race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.