Summary

This position is responsible for the supervision of the housekeeping and laundry department operations and their respective employees. This includes the responsibility to perform duties necessary to ensure that the building is maintained in a clean and sanitary manner and the responsibility to ensure that laundry is processed in an efficient, clean, and sanitary manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

·Must be able to work cooperatively as a team.

·Keeps confidential all patient/employee information received.

·Adheres to the facility policies and procedures.

·Participates in screening of job applicants, hiring new employees, and recommending promotions, transfers, and dismissals.

·Responsible for ensuring adequate staffing to perform the duties required of the housekeeping and laundry departments, while staying within the specified budget allocated to each respective department.

·Responsible for creating and maintaining an accurate schedule for all employees of the housekeeping and laundry departments, and ensuring that it is displayed in an area that is accessible to the aforementioned employees.

·Monitors and orders housekeeping supplies (paper goods, cleaning supplies, etc.) to ensure that there is adequate supply for the facility.

·Monitors and orders laundry supplies (linens, chemicals, etc.) to ensure that there is adequate supply for the facility.

·Assigns housekeepers their specific duties with regards to the cleaning of resident rooms, bathrooms, utility rooms, hallways, dining areas, common areas, and office areas.

·Supervises the completion of housekeeping and laundry duties by way of walk-thru inspections and direct observation to ensure that the facility is maintained in a clean and sanitary manner.

·Investigates complaints regarding housekeeping and/or laundry service and equipment, and takes corrective action.

·Conducts in-service training to new/existing housekeeping and/or laundry employees to explain policies, work procedures, and to demonstrate use and maintenance of equipment.

·Makes recommendations to improve service and ensure more efficient operation.

·Performs housekeeping/laundry duties in cases of emergency or staff shortage.

·Performs floor tech duties on a regular basis to assist in maintaining the appearance and integrity of the buildings flooring.

·Performs other duties as determined by the Adminstrator.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

EDUCATION and/or EXPERIENCE

High school graduate or GED required. Knowledge of maintaining operations within the constraints of a financial budget is required. Knowledge of effectively scheduling employees is required.

LANGUAGE SKILLS

Must have the ability to read and interpret policy and procedure documents; the ability to speak effectively to residents, visitors, and co-workers; and the ability to convey ideas and instructions in an effective and professional manner.

REASONING ABLILITY

Must have the ability to apply common sense understanding to carry out instructions furnished orally or in writing; the ability to think constructively to solve problems; and the ability to anticipate the facility and resident’s needs, change goals and direction quickly, and multitask.

PHYSICAL DEMANDS

While preforming the duties of this job, the employee is regularly required to stand, walk, talk and hear, and use hands and arms to handle items, lift, feel, and reach. The employee is frequently required to sit, stoop, kneel, crouch, or crawl. The employee is occasionally required to climb and balance on a step ladder or ladder.

ACKNOWLEDGEMENT

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. All pay rates and bonuses are paid and/ or awarded to employees based on the facilities policy and/ or the CBA, depending on the position.