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New Customer Specialist
PermaTreat Ashland, VA
Apply
$40k-50k (estimate)
Full Time 4 Months Ago
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PermaTreat is Hiring a New Customer Specialist Near Ashland, VA

Overview

We pride ourselves on being the “company that cares.” Our New Customer Specialistsare committed to this purpose.

Our New Customer Specialistsare full-time with benefits, fully paid training, competitive wages and the opportunity for career growth. This position is ideal for the candidate that wants to be a part of a rock-solid company providing a valuable service to our customers while growing your career. 

Apply today in minutes from any device for a chance to expand your knowledge, grow your career, and increase your financial opportunities!

Responsibilities

As a New Customer Specialist, you will complete our award-winning, paid training to learn the skills required to be a successful member of our administrative team. You will use teamwork along with self-management to build relationships with our customers through a customer-focused lens and be a key point of contact for both PermaTreat employees and current and potential customers.

Are you ready to take your CAREER to the next level?

You will…

  • Utilize strong listening skills and probing questions to identify the customer’s concern and evaluate their needs
  • Use strong communication skills to communicate/empathize with customers, while building trust and handling objections within a conversational call flow
  • Close pest control sales via the telephone and schedule the initial service
  • Perform outbound calls to customers to follow-up on service received and regarding outstanding customer account balances

We Offer…

  • Pay of USD $19.00 - $20.00 hourly
  • Comprehensive benefits package including medical, dental, vision, maternity & life Insurance
  • 401(k) plan with company match, employee stock purchase plan
  • Paid vacation, holidays, and sick leave
  • Employee discounts, tuition reimbursement, dependent scholarship awards
  • Quality, comprehensive training programs

Why PermaTreat?

  • Permatreat is an award-winning brand with over 60 years of industry experience.
  • We’re a local brand backed by Rollins Inc., a leading, global company that provides pest control services through its subsidiaries and franchises!
  • We take tremendous pride in caring for our employees, customers, and our community. We can’t wait to learn more about you!
Qualifications

As a New Customer Specialist at PermaTreat, you must possess the following skills/requirements:

  • Proficiency in MS Outlook, Word, and Excel
  • Excellent interpersonal and communication skills
  • Basic computer skills in various software and web-based applications
  • Strong attention to detail and follow through
  • Demonstrated ability to prioritize tasks and manage time efficiently
  • High School Diploma or equivalent required
  • Ability to pass a drug screen and background check required

What will my work environment be like?

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

  • Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time.
  • Be able to regularly lift and/or move up to 25 pounds.

Permatreat is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer

Job Summary

JOB TYPE

Full Time

SALARY

$40k-50k (estimate)

POST DATE

01/11/2024

EXPIRATION DATE

06/10/2024

WEBSITE

permatreat.com

HEADQUARTERS

FREDERICKSBURG, VA

SIZE

50 - 100

FOUNDED

1967

TYPE

Private

CEO

JOHN WILSON

REVENUE

$10M - $50M

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About PermaTreat

PermaTreat provides commercial and industrial pest, termites, ants, spiders and rodents managementand control services.

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The job skills required for New Customer Specialist include Customer Service, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a New Customer Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by New Customer Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for New Customer Specialist positions, which can be used as a reference in future career path planning. As a New Customer Specialist, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary New Customer Specialist. You can explore the career advancement for a New Customer Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Specialist job description and responsibilities

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

05/01/2022: El Paso, TX

Responding promptly to customer inquiries.

03/04/2022: Elyria, OH

Communicating with customers through various channels.

04/11/2022: Saint Cloud, MN

Acknowledging and resolving customer complaints.

02/20/2022: Los Angeles, CA

Knowing our products inside and out so that you can answer questions.

04/22/2022: Denver, CO

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Specialist jobs

Communicate clearly with customers.

04/10/2022: Long Beach, CA

Give credence to customer complaints.

05/08/2022: Kingsport, TN

Understand The Needs Of The Business.

02/20/2022: Tallahassee, FL

Listen attentively and actively.

03/12/2022: Madison, WI

Make the customer feel comfortable.

03/03/2022: Schenectady, NY

Step 3: View the best colleges and universities for Customer Specialist.

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