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Job Overview: We are seeking a motivated and experienced Supervisor to join our team. As a Supervisor, you will be responsible for overseeing daily operations, managing a team, and ensuring excellent customer service. The ideal candidate will have strong leadership skills and a background in retail. Responsibilities: - Manage and supervise a team of employees, providing guidance and support - Train new team members on company policies, procedures, and customer service standards - Monitor employee performance, provide feedback, and address any performance issues - Ensure the store is properly stocked and organized - Handle cash register operations, including opening and closing procedures - Conduct interviews and assist with the hiring process - Develop and implement training programs to enhance employee skills - Monitor sales trends and implement strategies to increase sales - Maintain a clean and organized store environment - Provide exceptional customer service by resolving customer complaints or issues Skills: - Strong team management skills with the ability to motivate and inspire others - Proficient in retail math calculations for inventory management and sales analysis - Experience operating a cash register and handling cash transactions accurately - Knowledge of training development techniques to effectively train new employees - Excellent negotiation skills to handle vendor contracts and pricing agreements - Ability to stock shelves and maintain inventory levels - Proficient in conducting interviews to identify qualified candidates - Bilingual skills (preferred) to effectively communicate with diverse customers and employees - Proven sales experience with the ability to meet or exceed sales targets - Excellent phone etiquette for handling customer inquiries or complaints We offer competitive pay rates, opportunities for career advancement, and a supportive work environment. If you have the necessary skills and experience, we would love to hear from you! Note: This job description is intended to provide a general overview of the position. It is not intended to be an exhaustive list of all responsibilities, skills, or qualifications associated with the role of Supervisor.
Job Type: Full-time
Benefits:
Experience level:
Shift:
Weekly day range:
Ability to Relocate:
Work Location: In person
Full Time
Transportation
$55k-84k (estimate)
04/27/2024
05/01/2024
perfumania.com
SUNRISE, FL
1,000 - 3,000
1988
$200M - $500M
Transportation
Perfumania is a leading specialty retailer offering a wide range of brand name and designer fragrances. We operate hundreds of retail stores selling fragrances at discounted prices which are generally located in regional malls, manufacturers' outlet malls, lifestyle centers, airports and suburban strip shopping centers. Perfumania.Com offers a selection of more popular products for sale over the Internet and serves as an alternative shopping experience for Perfumania retail customers.