Citis single Global Booking Program is aimed at creating a best-in-class initiative and organization around Citis end-to-end booking practices while developing a global framework, standard, and governance across all products and material legal entities. Successful delivery of a single Booking Program is critical to Citi meeting its external regulatory commitments, in addition to standardizing and simplifying its internal booking processes and requirements.

The **Global Booking Senior Quality Assurance Lead Analyst** will be a part of the **Booking** team under Global Financial Controls, within Global Controllers.

As a key member of the team, the Senior Quality Assurance Lead Analyst will be responsible for establishing the framework, governance, policy and standards, and monitoring of the Booking program. This role will partner extensively with senior management and stakeholders across multiple businesses and functions.

Key Responsibilities for the Global Booking Senior Quality Assurance Lead Analyst include:

Drive the periodic update effort of the Booking Policy documents, monitoring framework and guidance by partnering with key stakeholders from the Businesses, Middle office, Finance, Risk, etc.

Assess compliance of Booking related policies, standard, and procedures and oversee the related dispensation and waiver process

Lead quarterly quality assurance review of Managers Control Assessment (MCA) submissions provided by the Businesses

Prepare presentation materials for various senior governance committees

Engage with wider team on initiatives to drive Booking transformation

Coordinate annual risk assessment, periodic MCA updates, and quarterly monitoring of the Global Booking MCA to ensure compliance with Citi Policies

Monitor completion and update Booking Program related training

Monitor progress and status of Booking audit/self-identified/regulatory issues and Corrective Action Plans (CAPs)

Act as the audit liaison covering all aspects of the booking program

Development Value:

Opportunity to transform Citis booking practices, improve processes, strengthen controls, and drive business results by leveraging automated solutions for increased efficiency and enhanced reporting

High exposure role enabling one to build a network across senior Citi stakeholders including Businesses, Finance, and Risk

The role requires:

Experience in process design and improvement

Risk and control mindset

Ability to partner with other functions to drive improvements to the booking processes

Ability to influence and communicate effectively, both written and verbal, across Citi functions and regions

Strategic thinking and problem-solving skills

Effective project management skills

Individual should be analytical, flexible, team-oriented, have good interpersonal, communication, and follow-up skills with strong attention to detail and ability to multi-task

Understanding of common financial products and processes in consumer banking, institutional banking, corporate treasury, and other corporate functions is preferred

Knowledge of Citi booking architecture and systems impacting Citis books and records is helpful but not required

Advanced knowledge in Excel and experience with data analytics helpful

An ideal candidate should have 10 years of experience in Finance Services industry in an audit and quality assurance review role. The candidate should be a strategic thinker with strong problem-solving and project management skills. This is a high exposure role where the candidate must have a thorough understanding of risk and control, the ability to influence and communicate effectively with senior management and stakeholders across multiple businesses and functions.

Qualifications

Bachelors degree in Finance, Accounting, Business, Management, or related field

10 years of experience in Accounting, Finance, Business, or related field in the Financial Services industry is required

Experience in audit and quality assurance review required

Proficiency in Microsoft Office products

CPA preferred but not required

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**Job Family Group:**

Risk Management

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**Job Family:**

Business Risk & Control

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**Time Type:**

Full time

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**Primary Location:**

Tampa Florida United States

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**Primary Location Full Time Salary Range:**

$130,880.00 - $196,320.00

In addition to salary, Citis offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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**Anticipated Posting Close Date:**

Jul 31, 2024

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.