Why USAA?
Let's do something that really matters.
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!
The Opportunity
As a dedicated Information Governance Advisor I . you are part of a community have unique requirements established to maintain consistent application, usage and reporting structure. Please reach out to your HR Business Partner for additional information on specific requirements prior to posting and/or employee placement into this job. Provides governance, quality, integrity and timeliness of operational data for the enterprise. Establishes and enforces enterprise data policies, standards, practices and processes according to best practices. Monitors the use of data to ensure careful control and effective use to achieve enterprise objectives. Participates in cross-functional teams in the development of information and data governance initiatives. Participates in the development of policies, principles, procedures, standards and metrics.
The candidate selected for this position is going to get work in the Enterprise Data & Analytics Office in a Data Product Information Governance Role. They will leverage their Data Management, Risk and Governance Skills while supporting Customer 360 Data, Master and Reference Data and support our Digital Transformation Efforts. They will work will technologies and tools such as Alation, Big Eye, EBX and Tableau.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is not available for this position.
What you'll do:

• Synthesizes key information / data and research in order to recommend information governance initiatives that deliver business value across a single data domain.
• Develops data domain specific information and data governance policies, guidelines, procedures and communications.
• Assists in conducting current assessment of information governance process and tools and proposing recommendations for improvements to peers, community and the next level of leadership.
• Partners with internal groups and/or vendors to maintain complete and accurate meta data information using querying and other system tools to produce required reports and analyze data.
• Anticipates, analyzes, and effectively resolves problems and issues; makes recommendations and identifies when and how to escalate problems to the appropriate level.
• Responsible for acquiring and applying a broad-based knowledge of various lines of the business, channels, data domains and their applications and processes across one to many Information Governance standards and data management activities.
• General understanding of risk and compliance principals applied to information governance and data management solutions.
• Operates independently and with peers to execute information governance and data management practices and processes.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree in Information Architecture, Information Management, Information Studies, Information Technology, Risk, Audit or a related technical field; OR 4 years of related experience in information governance, information management or information architecture (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 4 years of experience in Information or Data related practices to include: information governance, information management, Risk, Audit, information architecture, IT, analysis and reporting.
• OR Advanced degree in Information Architecture, Information Management, Information Studies, Risk, Audit, Information Technology or a related technical field with 2 years of experience in Information or Data related practices as noted above.
• 1 years of related work experience analyzing data governance issues and delivering data management solutions required, including documenting business workflow and managing data quality processes.
• Extensive experience in data quality metrics, business rules and dashboards.

What sets you apart:

• Certified in Cloud Data Management, Master Data Management or related Data Stewardship, Privacy, Security, Risk and Governance Certifications (CIMP, CRISC, CGEIT, CDMP, CDGE, ARM etc)
• 3 Years Experience working in a Data Management and Governance role in a Financial Institution and 2 years in a Risk, Process or Controls role.
• Experienced and Knowledgeable in Master and Reference Data Concepts, Data Modeling, Data Quality Management and Data / Report Certifications.
• Working Knowledge of Data Governance Frameworks DCAM and DAMA/PMBOK and Data Management and Stewardship Concepts
• Experience with Building and Maintaining Governance Metrics and Measurements, Risk and Controls, Process and Procedures.
• Hands-on Experience with Ms Office (Word, Powerpoint, Excel), Building and Maintaining SQL Queries and Tableau.
• Working experience with Alation, Big Eye and EBX Technologies.

• US military experience through military service or a military spouse/domestic partner optional

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $81,770.00- $156,290.00 .
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.