4 Guest Experience Shift Lead Jobs in Schaumburg, IL
Peppa Pig World of Play is Hiring a Guest Experience Shift Lead Near Schaumburg, IL
What you'll bring to the team
Qualifications & Experience
Key Objectives:
✨ Deliver unforgettable, interactive experiences to all guests.
✨ Lead by example with a floor-based approach, ensuring excellent guest experiences.
✨ Collaborate with operations management to ensure smooth attraction operations.
✨ Model the way and deliver training initiatives to develop the skills and attitudes of our Guest Experience Hosts.
✨ Exceed guest expectations and resolve complaints with a friendly, solutions-focused approach.
✨ Uphold departmental health & safety standards and encourage others to do the same.
Health & Safety:
🚑 Ensure a clean and safe environment for visitors and employees.
🔥 Act as a Fire Marshal and First Aider when needed.
🧼 Maintain high health standards by cleaning and performing minor repairs.
📝 Log all incidents and ensure compliance with health & safety regulations.
Recruitment:
🤝 Assist with recruitment, scheduling interviews, and conducting orientations.
🎈 Train staff on guest service, safety protocols, and core values.
📋 Keep records of training procedures and staff sign-offs.
Finance:
💰 Ensure accurate and efficient cash handling procedures.
💳 Manage cash office procedures, including nightly financial reporting and cash deposits.
Requirements:
🎓 High school diploma or equivalent.
🌟 Customer service and guest interaction experience required.
🎈 Passion for entertaining children and families.
📚 Ability to effectively train others.
😃 Fun, outgoing personality with a knack for leadership.
Benefits
🚀 Benefits of Joining our Team:
- Endless opportunities for growth and development.
- A vibrant, inclusive work environment where everyone feels like family.
- Discounts on all the thrills and excitement our attraction has to offer!
- Did we mention the chance to spread joy and make memories every day? 🎉
🌟 Don't Miss Out – Apply Today! 🌟 If you're ready to embark on the adventure of a lifetime and be a hero in our guests' eyes, apply now and join us in creating magical moments that will last a lifetime! ✨
🎉 We can't wait to welcome you to the team! 🎉
Pay Range
From USD $18.00/Hr.Job Summary
Full Time
$30k-40k (estimate)
03/21/2024
05/11/2025
The job skills required for Guest Experience Shift Lead include Customer Service, Initiative, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Experience Shift Lead. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Experience Shift Lead. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Experience Shift Lead positions, which can be used as a reference in future career path planning. As a Guest Experience Shift Lead, it can be promoted into senior positions as a Customer Retention Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Experience Shift Lead. You can explore the career advancement for a Guest Experience Shift Lead below and select your interested title to get hiring information.
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