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Automotive Customer Service Advisor
Automotive Customer Service Advisor
Requisition ID : 116182
Category : Service Desk
Position Summary
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register.
Duties & Responsibilities
First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customers car run at peak efficiency;
adheres to Company Customer Care standards to meet customer expectations.
cosmetic car services, and thorough vehicle inspection.
Knowledge, Skills, and Abilities
Ability to apply mathematical formulas to calculate commissions and discounts.
Physical Demands / Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
Full Time
Telecommunications
$39k-49k (estimate)
03/07/2024
04/30/2024
pepboy.com
Cicero, IL
<25
Telecommunications
The job skills required for Automotive Customer Service Advisor include Customer Service, Products and Services, Customer Care, Communicates Effectively, Verbal Communication, Customer Engagement, etc. Having related job skills and expertise will give you an advantage when applying to be an Automotive Customer Service Advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Automotive Customer Service Advisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Automotive Customer Service Advisor positions, which can be used as a reference in future career path planning. As an Automotive Customer Service Advisor, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Automotive Customer Service Advisor. You can explore the career advancement for an Automotive Customer Service Advisor below and select your interested title to get hiring information.