Peoria Ford is Hiring a Vehicle Walk Through Specialist Near Peoria, AZ
When you join Peoria Ford, you’re opening the door to a great career. The sky's the limit when you’re on our team. We provide the tools, the training, the rest is up to you. We’re a name that Peoria knows, so you’ll be filled with pride as a member of our team. We offer lucrative pay and benefits and a work environment that makes coming to work each day a little more enjoyable. If you are skilled, enthusiastic, enjoy meeting new people, and want a great career, we’d love to see you on our team.Benefits
Medical & Dental Insurance
Vision Discount Program
401K Plan Match
Paid time off and vacation
Growth opportunities
Continued Training to maintain skills.
Paid Sick Leave
Life insurance
Paid Family Leave
Employee vehicle purchase plans
Employee Assistance Program / Access to mental health resources
Health Reimbursement Account
ResponsibilitiesAs a delivery coordinator, we are experts of customer service.
Filling out paper work – packets
Zoho- check in and out correct book
Customer sign in
Vehicle inspection
Greeting customers
Parts and Service introduction
VIN Verification
SYNC and Download Ford Pass if equipped
Go over Sync paper work
Schedule re-sync apt
Customer vehicle walk around
Customer Delivery Check Sheet completed
Picture taken for all new and pre own vehicle
Educating customers on all features that their new vehicle is equipped with
Desk manager introduction and final good bye
Putting all notes good and bad on back of exit interview
Checking emails in ADP and Dealer socket
Min of 20 CTI calls per day
Answering phone calls in delivery department, assisting customer’s questions.
All other duties as assigned by management
Qualifications
At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Must have liable transportation
Valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.