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Job Title : Call Center Representative
Location : Camden, NJ
Pay Range : $18 - $20 per hour
Schedule / Hours : 8 : 30 AM - 5 : 30 PM
Job Description for Call Center Representative :
We are seeking a dedicated Call Center Representative to join our team in Camden, NJ. The primary responsibility of this role is to answer customer and dealer calls, addressing inquiries, issues, and processing SAS contracts.
Successful candidates will possess excellent communication and problem-solving skills, along with an outgoing and friendly personality.
In addition to phone duties, individuals in this role will be required to complete specific processes and paperwork based on the nature of incoming calls.
The ideal candidate will be comfortable with heavy phone contact and can maintain calls within a 7-8 minute timeframe.
Skills / Requirements for Call Center Representative :
Personable with strong PC skills.
Working understanding of Microsoft Word and Excel.
Previous experience as a customer service phone representative.
Proficient in computer navigation and quick program adaptation.
Ability to think quickly on their feet, especially when handling customer complaints.
If you meet these qualifications and are ready to join a dynamic team, please apply with your resume and cover letter. We look forward to hearing from you!
IND38
Last updated : 2024-04-29
Full Time
Business Services
$47k-59k (estimate)
05/01/2024
05/12/2024
peopleshareworks.com
READING, PA
200 - 500
2005
Private
SAMUEL W LAMANNA
$50M - $200M
Business Services
PeopleShare is a provider of staffing, workforce and payroll solutions for IT, education, finance, marketing, law and healthcare sectors.
The job skills required for Call center representative include Customer Service, Call Center, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center representative positions, which can be used as a reference in future career path planning. As a Call center representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center representative. You can explore the career advancement for a Call center representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.