Are you seeking a long-term career opportunity in customer service with room to grow? Forget everything you know about call centers! This HVAC company located in Newark, DE has an amazing culture and a commitment to a team atmosphere and rewards their Call Center Agents for their hard work with very generous monthly bonuses and weekly paid lunches! We are seeking friendly and service- driven individuals to join this growing team of Call Center Agents. Flexible shifts available, but must be able to work 1 weekend day each week. Excellent benefits and unlimited growth potential within this growing company are just some of the great perks of this Call Center Agent opportunity.
No experience required for the Call Center Agent, but a great attitude and good tenure in previous positions is a must! What are you waiting for? Apply today for immediate consideration!
Details for the Call Center Agent: 

• Schedule: Full time! Negotiable (1 Weekend Day Weekly 1st and 2nd shift hours available Mon-Sun between 7am-11pm)
• Pay Rate: $16.00/hour to start
• Monthly bonuses available after an introductory period

Job Responsibilities & Description for the Call Center Agent: 

• Handle incoming customer phone calls from current and potential customers
• Update client accounts and schedule services for HVAC technicians
• Provide technicians with well-detailed notes regarding the scheduled service
• Assist with providing dispatching updates
• Process payments, refunds, and low level escalations
• Upsell specials/promotions to customers 

Job Requirements for the Call Center Agent:

• Must be highly personable and outgoing
• Must possess excellent communication skills
• Must be committed to providing top-notch service
• Candidates must be willing to submit to a Pre-Employment Screening, including Drug & Background Check

Bonuses and Perks for the Call Center Agent:

• Free parking
• Unlimited coffee, tea, and hot chocolate in a state-of-the-art employee kitchen
• Free gym access
• Family-oriented company events

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Delaware (DE) - New Castle, Newark, and Wilmington. We have openings for warehouse associate, assembly, production, forklift order puller, forklift, machine operators, maintenance mechanics, receptionist, data entry, Call Center Agent, customer service, concierge representative, insurance, sales, substitute teaching, collections, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, contact center agents, and office managers.
PeopleShare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PeopleShare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. IND9

About the Company:
PeopleShare Inc

PeopleShare was established in January of 2005. The founders had a vision to be different than any other staffing company. All staffing companies, screen, interview and test their employees, but few provide real value. Our value to our customers - "Provide great people to great companies." It is how we provide great people that makes us different. Our years of experience in both small and larger staffing companies has given us a unique advantage. We understand and are able to deliver all the strengths that a big staffing company has, while still having the flexibility and creativeness of a small independent staffing company.

Company Size:
100 to 499 employees

Industry:
Staffing/Employment Agencies

Founded:
2005