Description

Our Senior Personal Bankers provide a full range of banking services to individual customers, with emphasis on personal financial counseling, lending, and customer service. They are active members of the branch office sales/service team and provide support related to the day-to-day branch operational activities and financial services of the Bank. Senior Personal Bankers may serve in a leadership capacity with direct reports.

Essential Duties:

• Maintains Bank products and services understanding.
• Maintains thorough understanding on transactional activities required of the position such as check cashing, deposits, withdrawals, payments, money orders, cashier’s checks, cash advances and maintaining currency and coin.
• Meets with customers to discuss personal financial needs and recommends ways in which the company can serve their needs.
• Assists customers with product selections for accounts and financial services throughout the Bank including Wealth Management, Cash Management Services, and Merchant Services cross-selling.
• Determines work procedures, prepares work schedules, and provides oversight to work flow.
• Orders all currency and coin for the office; prepares all outgoing branch cash shipments; verifies incoming branch cash shipments.
• Ensures the vault cash is balanced each day for the office.
• Ensures proper operational functioning and cash replenishment of branch ATM machine(s) and ATM related duties.
• Ensures proper completion of the daily retrieval and processing of night depository bags.
• Supervises, coaches, and trains Personal Bankers.
• Assists in the Talent Acquisition process as appropriate.
• Responsible to assist in onboarding all new team members.
• Consistently reviews employee performance and provides regular feedback.

Benefits Offered to Peoples Security Bank Employees

• Medical Plans
• Dental Plan
• Vision Plan
• Life Insurance
• Disability Insurance
• 401(K) Plan
• ESOP Plan
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Banking Classes
• College Tuition Reimbursement
• Internal Advancement Opportunities

Company Overview

Established in 1905, Peoples Security Bank & Trust Company is headquartered in Scranton, Pennsylvania, and is one of the largest community banks in Eastern Pennsylvania, with a footprint stretching from Binghamton, New York down through the Endless Mountains into the Greater Scranton Area, the Poconos, Lehigh Valley, Greater Delaware Valley, Greater Pittsburgh Region in Pennsylvania to Piscataway, New Jersey.

Peoples Security Bank & Trust is more than a financial institution in the communities we serve; we are a part of them as well. We are always looking at the needs of our customers and how we can exceed their expectations as we continue to make enhancements while maintaining our hometown values. No matter what you do or where you go, Peoples Security Bank will be here to assist you with your financial needs.

Peoples Security Bank and Trust Company is an Equal Opportunity Employer

Requirements

Education/Training: A high school diploma or equivalent required; Bachelor’s degree preferred. Training in customer service, telephone etiquette, leadership and sales needed.

Skill(s): Must demonstrate strong communication skills; excellent interpersonal relations skills; proficient PC skills; a comprehensive knowledge of all bank forms and documents used in opening new accounts; a proficient knowledge of the banking systems, transaction documents, knowledge of vault transactions and balancing; a working knowledge of bank consumer and business products and services; proficient Microsoft Office skills; possess problem solving skills

Experience: A minimum of (2-4) years' experience in a related position normally required.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential job functions of this position, the employee is regularly required to sit, stand, talk, hear, walk, use hands and fingers, handle or feel objects, and reach with hands and arms. At times required to stoop, kneel, bend, crouch and lift up to 50 pounds. This position requires regular use of a computer.