Peoplelink Staffing is looking for a Repair Shop Coordinator for a tenured and privately owned construction equipment rental company located in Nashville TN. Primary equipment needs will include areas of aerial work platforms, material handling, dirt/excavation, welder/generators, and general rental.
Job Type: Full-time, Direct Hire
Schedule: Monday – Friday 7am-5pm
Pay: Based on Experience
Key Responsibilities

• Coordinate and facilitate the equipment repair work order process from assessment to quote and

through invoicing for customer-owned equipment.

• Responsible for updating work order statuses, creating status notes, and communicating these

updates with the team and customer.

• Communicate with relevant company departments in order to gather the necessary information

needed to successfully complete a repair.

• Review and validate the field service call queue to ensure information is accurate.
• Routinely check and validate the work assignment board to ensure that it is up to date.
• Deliver top-tier customer service by providing prompt, accurate, and clear updates to the

customer throughout the lifecycle of the repair.

• Handle administrative duties related to successfully managing customer accounts.
• Resolve issues as they arise to strengthen the customer relationship.
• Be knowledgeable and well-versed in equipment so you are seen as a dependable resource to the

customer.
Qualifications:

• Previous administrative or sales experience in a similar field. (preferred)
• High level of organization and attention to detail.
• Ability to create and implement processes to improve efficiency of department.
• Professional and concise communication skills.
• Upbeat and positive interpersonal skills.
• Working knowledge of equipment and mechanical functions.
• Self-starter and eager to learn.

#IND204
#Zip