Summary/Objective
The Greeter serves as a front-line representative for the dealership. Greets customers as they enter the showroom, answers basic inquiries, and directs them to the appropriate party. Ensures a customer-friendly environment and an exceptional customer experience.

Essential Functions

• Greets showroom customers and determines the nature of their visit
• Directs customers to the correct department
• Notifies the appropriate salesperson that a customer is waiting, or introduces the customer to a salesperson
• Obtain and record basic demographic information about each customer, using dealership sales control system
• Hands out brochures and other information to customers
• Answers basic customer inquiries and refers more extensive inquiries to the appropriate person
• Greets customers in the service department during morning rush hour and obtains basic customer information
• Serves as telephone backup
• Serves as clerical backup
• Prints daily reports and weekly schedules for the General Manager and other dealership managers
• Conducts outbound customer calls
• Other duties as assigned

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.