Transportation Dispatcher

We are growing rapidly in all areas! We have an exciting future ahead with growth opportunities and an expanding business - do you want to be a part of it?

Penn Tank Lines is looking for a Dispatcher for its terminal in Allentown, PA. This position manages driver planning and load assignments for approximately 30 drivers to ensure efficient utilization of assets, having a direct impact on driver and terminal profitability, customer satisfaction, and operational efficiency.

This is a Full-Time on-site position working a Monday - Friday schedule from 2 pm – 11 pm, and may include “on call” responsibility for operational needs as they arise.

Job Duties Include:

• Oversees the daily activities of Drivers assigned to his / her shift, and is the first point of contact to provide guidance to Drivers making deliveries.
• Monitors and manages deliveries while evaluating and building loads.
• Collaborates with shippers to work through delivery challenges.
• Ensures organization and proper sequence of loads delivered to maximize efficiency.
• Continually analyzes deliveries to locations to identify potential delivery issues related to traffic, allocation, and driver's available hours of service to ensure operational efficiency and profitability.
• Maintains customer expectations of sourcing and on-time deliveries. Proactively communicates with customers to ensure no service failures.
• Reports all service-related matters to Terminal Management. May assist with daily log reviews and address violations.
• May assist the Terminal Manager with equipment maintenance scheduling and tracking.

Qualifications:

• Strong problem-solving skills with the ability to build loads to maximize operational efficiency. Excellent written and verbal communication skills.
• A pleasant and professional demeanor with the ability to multi-task.
• A strong customer focus with the ability to follow tasks through to completion.
• Ability to work independently and exercise judgement in both regular and unique situations.
• Strong geographical knowledge of the Northeast.
• Strong skill base and comfort with technology including Microsoft Office, specifically Excel; experience with routing or dispatching systems a plus.
• Scheduling flexibility to meet the needs of the operation.

Resumes with salary expectations accepted through this posting.

Penn Tank Lines, Inc.

EOE

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• On call
• Weekends as needed

Application Question(s):

• Do you have previous transportation dispatching experience?
• If yes, how much dispatching experience do you have?

Work Location: In person