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1 Telephone Operator (Per Diem/ All Shifts) Job in Plainsboro, NJ

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Penn Medicine
Plainsboro, NJ | Per Diem
$49k-59k (estimate)
3 Months Ago
Telephone Operator (Per Diem/ All Shifts)
Penn Medicine Plainsboro, NJ
$49k-59k (estimate)
Per Diem | Ambulatory Healthcare Services 3 Months Ago
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Penn Medicine is Hiring a Telephone Operator (Per Diem/ All Shifts) Near Plainsboro, NJ

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?


Location:
Plainsboro, NJ


Hours:
Per Diem

Available Shift Hours: Per Diem – All shifts as needed.

***Evening and Overnight shifts will benefit from shift differential rates

Why join our amazing Princeton Penn Medicine Communications Team?

This is an opportunity to join a team of security professionals in a high paced and rewarding healthcare environment. We are looking for an individual who is friendly and have courteous demeanor, possess excellent telephone etiquette and has previous and proven work experience in fast-paced type environments.


Benefits You'll Receive at Princeton/Penn Medicine:

  • Generous Paid Time Off benefits, including seven paid holidays that will give you the work-life balance today’s world needs
  • Medical, Dental, Vision, and Prescription coverage plan options that best fit your personal & family needs
  • Tuition Assistance for both Part-Time (20 hours) and Full-time (40 hours) employees. ( 0.5 FTE and over)
  • Flexible Health Savings Accounts (FSA/HAS) to save pre-tax dollars to use towards your personal & family medical costs
  • 403b Retirement Savings, Penn Home Ownership Services, Commuter Benefits, Pet Insurance and Pension
  • Access to company paid life insurance, temporary disability. Employee discounts and perks, including but not limited to free secure employee-only parking, optional life insurance and other. Please click on this LINK for more information regarding our amazing benefits package.

Key Skills for Success:

  • Ability to multi-task and work in a fast-paced environment
  • Excellent teamwork and communication skills
  • Ability to follow verbal instructions
  • Exceptional customer service skills

Summary:

  • Responsibility to maintain/operate telephone consoles for UMCPP; processing internal/external calls daily in a professional courteous manner within UMCPP’s Safety and Quality standards. Will be the main resource for general and patient information calls, overhead paging, the link between hospital departments and outside community, center for codes, stats and emergency situations.

Responsibilities:

  • Utilizes UA5200 system to send and receive calls on behalf of the healthcare system. Responds to medical and non-medical emergency codes, STATs, RRT, TDD, and overhead pages to support emergency code response. Monitor emergency alarm systems and notify appropriate department(s) of alarm status.

Credentials:

Education or Equivalent Experience:

  • High school diploma or equivalent required. Two years telephone console experience or UA5200 training preferred. Some computer and typing skills needed. Pleasant, professional speaking voice.
Related Work Experience
  • Two years telephone console experience or UA5200 training preferred.
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

Job Summary

JOB TYPE

Per Diem

INDUSTRY

Ambulatory Healthcare Services

SALARY

$49k-59k (estimate)

POST DATE

02/05/2024

EXPIRATION DATE

04/30/2024

WEBSITE

pennmedicine.org

HEADQUARTERS

PHILADELPHIA, PA

SIZE

15,000 - 50,000

FOUNDED

2016

CEO

HOWARD C HERRMANN

REVENUE

$1B - $3B

INDUSTRY

Ambulatory Healthcare Services

Related Companies
About Penn Medicine

MISSION & VISION As part of the Cohen Veterans Network, our mission is to support the quality of life of veterans and military families. We envision a world where all veterans and military family members have access to high-quality mental health care that enables them to live fulfilling, productive lives. WHAT WE DO The Cohen Clinic at Penn provides confidential evidence-based mental health care for veterans and their families -- at no cost and with no long waits. WHO WE SERVE We serve post-9/11 veterans -- including those from the National Guard and Reserves -- regardless of discharge status,... role in uniform, or combat experience. When we have the capacity, we can serve pre-9/11 veterans. We also serve family members including veteran family members and military families (National Guard, Reserves, active duty). We are not able to provide individual therapy services to active duty service members at this time. However, we can and do work with current members members of the National Guard and Reserves. Family members include parents, spouses/partners, children, siblings, caregivers, and others affected by the individual's military service. More
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The following is the career advancement route for Telephone Operator (Per Diem/ All Shifts) positions, which can be used as a reference in future career path planning. As a Telephone Operator (Per Diem/ All Shifts), it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Telephone Operator (Per Diem/ All Shifts). You can explore the career advancement for a Telephone Operator (Per Diem/ All Shifts) below and select your interested title to get hiring information.

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Quotes from people on Telephone Operator job description and responsibilities

A telephone operator typically performs tasks that cannot easily be automated.

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Collect calls normally require the assistance of a trained telephone operator.

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On a daily basis, Telephone Operators perform clerical duties such as typing, proofreading, and sorting mail.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Telephone Operator jobs

Switchboard operators are becoming less and less common as most companies have their communications handled by automated systems.

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Phone operators are essentially customer service personnel, and need to have a certain set of skills.

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Each telephone was wired to a telephone exchange established for a town or area.

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At the turn of the 21st century, the oldest parts of the telephone network still use analog technology for the last mile to the end user.

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Several large private telephone networks are not linked to the PSTN, usually for military purposes.

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