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Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.Summary:
The Patient Services Associate Supervisor is responsible for all aspects of customer and patient satisfaction, personnel management, quality management, change management, and workforce planning and staff development. Also responsible for proactively collaborating with Associate Director/Director, administrative and practice leadership for their individual areas on an ongoing basis, to ensure each parties' needs are met, to troubleshoot issues as needed, and to plan for and address departmental Process changes.
Responsibilities:
Education or Equivalent Experience:
H.S. Diploma/GED and/or 2 Medical office experience or 2 plus years in customer service. Advanced degree may be considered in lieu of experience. (Required)
Associates Degree and 2 years Experience in Healthcare/Patient Access (Preferred)
1 years EPIC or EMR experience (Required)
EMR: Experience using EMR systems (Required)
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
Full Time
Ambulatory Healthcare Services
$55k-69k (estimate)
03/01/2024
04/29/2024
pennmedicine.org
PHILADELPHIA, PA
15,000 - 50,000
2016
HOWARD C HERRMANN
$1B - $3B
Ambulatory Healthcare Services
MISSION & VISION As part of the Cohen Veterans Network, our mission is to support the quality of life of veterans and military families. We envision a world where all veterans and military family members have access to high-quality mental health care that enables them to live fulfilling, productive lives. WHAT WE DO The Cohen Clinic at Penn provides confidential evidence-based mental health care for veterans and their families -- at no cost and with no long waits. WHO WE SERVE We serve post-9/11 veterans -- including those from the National Guard and Reserves -- regardless of discharge status,... role in uniform, or combat experience. When we have the capacity, we can serve pre-9/11 veterans. We also serve family members including veteran family members and military families (National Guard, Reserves, active duty). We are not able to provide individual therapy services to active duty service members at this time. However, we can and do work with current members members of the National Guard and Reserves. Family members include parents, spouses/partners, children, siblings, caregivers, and others affected by the individual's military service.
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