Responsibilities:

• Displays a caring and responsive attitude and represents the Medical Center in a positive manner and conducts all activities respecting patient/customer rights and expectations. Regularly maintains a neat appearance and adheres to departmental dress, including the wearing of appropriate identification. Interpersonal relations with other health care workers are regularly fostered in a courteous and friendly manner as evidenced by managerial observation and peer input.
• Makes observations of patient condition and reports and documents information as requested. Has good communication skills with patients/families and co-workers and is able to make suggestions regarding the patient's needs for nursing care.
• Performs and documents nursing care activities as assigned, consistent with established procedures.
• Demonstrates the knowledge and skill specific to a nursing assistant in the area of assignment. (i.e. patient hygiene, vital signs, emptying and documenting of urine outputs, procedures, etc).
• There is evidence in performance that consideration is given to age and how it relates to care and interventions in the pediatric, adult and geriatric patient.
• Consistently makes extra efforts to achieve patient/customer expectations while discharging job responsibilities. Maintains confidentiality of patient and departmental information with no infractions as noted by manager.
• Regularly performs job tasks in accordance with hospital and department policy and procedure, including appropriate use of equipment, machines, appropriate use in wearing of physical barriers and safety equipment.
• Participates in keeping the nursing unit, (patient rooms, work stations, and hallways) clean and well organized.
• Cleans patient care equipment as directed. Obtains, stocks, and organizes patient care and unit supplies as assigned. Identifies and reports broken or malfunctioning equipment or needed repairs on the unit.
• Responds in accordance with emergency procedures to codes and non-medical emergencies.
• Uses products, supplies, and equipment in an efficient manner, keeping waste within department limits as observed by peers and supervision.
• Will perform daily audits such as ensuring the temperatures of medication refrigerators are within the specified guidelines and any other audits as assigned by the nurse or nurse manager.
• Will participate in transferring patients to other units or to the front corridor to be discharged home as needed.
• Practices time management, keeping authorized break periods with accepted policy. Maintains levels of productivity as established for the department.
• Completes assigned duties and follows through with appropriate direction. Provides proper notification for all absences or tardiness of scheduled shift and scheduled time off in accordance with corporate policy.
• Resolves conflicts with staff members by following established communication norms with limited involvement by manager to initiate resolution.
• Participates in quality assurance activities on the unit by attending unit staff meetings and meeting annual required in-services standard and maintains competency through annual in-services and/or education.
• Works collaboratively with all members of the health care team to ensure a smooth functioning unit and enhance patient care and satisfaction

Credentials:

• Basic Cardiac Life Support (Required)
• Basic Life Saving certification (BLS) for healthcare providers

Education or Equivalent Experience:

• H.S. Diploma/GED (Required)
• High School Diploma or equivalentNo Related Experience necessary for this roleNursing Assistant Course- Successful completion of hospital onsite course during first two weeks of orientation and prior to patient care assignment