WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced.

You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click to learn more about our Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

• Meets and greets slot players to establish direct customer relationships and educate the guests on the benefits of the GT Rewards Program.
• Enroll new members and educate them regarding the benefits of the GT Rewards
• Acquire new members and assure repeat business
• Answer phones and respond to inquiries
• Takes reservations
• Promote and work events as needed
• Contact Hosts when needed
• Work casino floor on a rotating basis to introduce guests to the slot club
• Take promotional pictures of Jackpot Winners and complete photo release forms
• Comply with all health and safety standards
• Comply with company policies, procedures, rules, regulations, and be available to work on a regular basis
• Ensure that Superior Guest Service levels are met according to Standard Operating Procedures
• Other job-related duties as assigned

BRING US YOUR BEST.

• Must possess excellent customer service skills
• Must have basic computer skills
• Ability to understand and comply with all departmental and Company rules, regulations, policies and procedures
• Ability to maintain confidentiality of sensitive information
• High school diploma or equivalent required
• Prior customer service experience

STAY IN THE GAME. FOLLOW US.

Last updated : 2024-05-20