WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced.

You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun.

You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

• Greets guests in a friendly, courteous manner monitors room atmosphere.
• Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff.
• Operates a cash register / . System, ringing proper amount into the register and giving the guest or server the correct change;

• Familiar with restaurant food menu, including description, price, add-ons, and beverages. - Gives cash refunds or Credit memorandums as directed by Supervisor / Manager.
• Coordinates and controls the flow of the restaurant.
• Resolves service issues according to established guidelines. - Ensures dining and serving areas are set up and maintained according to standard.
• Knows and promotes current casino events and programs and can give guests directions to all casino areas.
• Answers telephone in a professional manner.

BRING US YOUR BEST.

• High School Diploma or equivalent required.
• Prior customer service experience in a fast-paced environment preferred. - Previous cash handling experience a plus.
• Must have excellent customer service and interpersonal skills. .
• Must have excellent verbal communication skills; must be fluent and literate in English.
• Ability to operate a . System and / or adding machine and make change.
• Must have basic math skills, including the ability to add, subtract, multiply, and divide.
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, and online gaming via theScore BET.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

Last updated : 2024-06-01