WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced.

You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun.

You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

MAJOR JOB DUTIES : The following and other duties may be assigned as necessary :

• Adhere strictly to all Gaming regulations.
• Verify cash turn ins from operating departments.
• Verify cashier's banks.
• Prepare accountability to determine daily revenue.
• Prepare daily bank deposit on revenue.
• Cash customer checks cashing within prescribed limits.
• Ensure all transactions are accurate.
• Must provide courteous and friendly service to all staff and guests.
• Perform related work as requested.
• Enroll new members in the Players Club and assist existing members.
• Effectively communicate the benefits of Players Club membership to all guests.
• Maintain comprehensive knowledge of all current and upcoming promotions, events and unique offers throughout the property and effectively communicate to guests.
• Fulfill all promotional offers to be redeemed at the club, including coupons, prizes, redemptions, entertainment tickets and drawing tickets.
• Operate point of sale register handling cash and credit cards accurately for entertainment ticket sales.
• Participate and assist in any needed capacity with all casino and property-wide events.
• Maintain knowledge of other departments and M Resort entities, their location and how to reach a particular supervisor or manager.

The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.

BRING US YOUR BEST.

EXPERIENCE :

• Minimum 1-year main Cage and / or Player Club experience.
• Exceptional customer service focus including attention to producing quality results.
• Knowledge of Player Services operation.
• Full knowledge and understanding of company and departmental rules and regulations, policies, and procedures.
• Skill in establishing and maintaining effective working relationships with co-workers.
• Knowledge of Title 31.
• Ability to maintain confidentiality of sensitive information.

EDUCATION : High School diploma or equivalent.

SKILLS : LANGUAGE SKILLS

Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions and procedure manuals.

Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to perform these operations using units of American money and weight measurement, volume, and distance. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, possess ability to operate an adding machine and have basic computer skills.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATE / LICENSE : Gaming License

STAY IN THE GAME. FOLLOW US.

Last updated : 2024-05-27