WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced.

You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun.

You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

• Adheres to all departmental and property policies and procedures regarding guest service standards.
• Determines guest needs and suggests menu items to enhance service and meet sales goals.
• Prepares a variety of food and beverage orders according to established recipes and outlet standards.
• Operates electronic cash register system to accurately and immediately account for payment transactions; transports monies to and from the main Credit cage.

Counts money in register before and after each shift and properly records closing transactions.

• Maintains cleanliness and supplies in side stations; cleans and wipes down workstation and utensils before and after each assignment.
• Stocks foods in their proper place in food storerooms and rotates stock as necessary.
• Cleans and sanitizes working / kitchen areas in outlets, both behind the line and in dining area.
• Assures that tables are bussed and maintains dining area by returning tables and chairs to proper locations, as needed.
• Assures that empty containers and rolling trash / cardboard dumpsters are taken to receiving dock, as needed. Monitors disposal of garbage and cardboard to respective dumpster at dock.
• Sells non-food merchandise and maintains display.
• Provides positive communication and uses Red Carpet Training skills with every patron and co-worker.
• Performs duties in a safe manner; reports any potential safety hazards to management staff.
• Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
• Maintains strict confidentiality in all company matters.

BRING US YOUR BEST.

• Must be at least 18 years of age.
• Prior customer service experience in a fast-paced environment preferred.
• Previous cash handling experience a plus.
• Ability to operate a . System and / or adding machine and make change.
• Must have strong written and verbal communication skills; must be fluent and literate in English.
• Ability to work all shifts, including nights, weekends, holidays, and overtime, as business needs dictate.
• Ability to tolerate second-hand smoke, noise, and bright lights.
• Ability to work at a fast pace in often crowded / noisy environment.
• Must meet professional appearance standards as prescribed by company policy.
• Employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.

The employee is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.

The employee must be able to lift and / or move up to 50 lbs.

STAY IN THE GAME. FOLLOW US.

Last updated : 2024-04-03