You haven't searched anything yet.
The schedule is : 1st shift Sun-Thurs 0700-1600. Add’l weekend days schedule as needed.
Training will be Mon-Fri 8 am 5 pm. May do a Sat / Sun to work with an off shift day person for add’l training.
SUMMARY : The Customer Service Associate CSA has primary responsibility for managing the relationship between the carrier, customer and sales groups with respect to their assigned accounts.
The CSA manages this relationship by becoming intimately familiar with the customer’s organization, product needs processes and procedures and partnering with the Sales team to provide the highest level of customer service to all accounts.
FULL DESCRIPTION : Serves as the primary contact between Supply Chain and the assigned external customers. Responsible for all aspects of the relationship including analyzing incoming emails and determining a prompt resolution.
identifies and implements creative solutions to resolve issues which negatively impact any aspect of the delivery process, to positively represent your employer, their relationship with its customers and accurate delivery of products to external customers.
REQUIREMENTS : EDUCATION : Bachelor s degree or equivalent work experience in transportation or logistics
Conflict Management skills; Ability to multi-task; Positive attitude; Problem Solving skills; Negotiation skills
Temp to Hire : Yes3 Main Duties : Answer emails, confirm deliveries, track for on time delivery. (They do everything involved in dispatch except actually dispatching the trucks.
Experience : 1-3 in the transportation field. Previous job titles : Dispatcher, Transportation Associate, Ops AssociateSoft Skills : Ability to multi-task.
Must be on time and dependable.
Full Time
$37k-48k (estimate)
05/24/2024
06/04/2024