Peninsula Eye Care, LLC is a friendly, family-oriented, private optometry practice. We strive to provide excellent patient care to all. We treat our patients and each other with respect, dignity, and kindness. We are hiring for a Front Office Associate who will serve in the checkout role.

The ideal candidate for our practice exhibits the following qualities:

• Professional attitude and appearance.
• Cheerful with a friendly demeanor.
• Customer service oriented.
• Multi-tasking and time-management skills.
• Detail oriented.
• A strong work ethic.
• A team player.

The duties of our front desk check-out associates include:

• Welcoming and greeting patients as they arrive.
• Backing up check-in person when needed to cover breaks or assist with check-in workflow.
• Answering a multi-line phone in a friendly and efficient manner.
• Scheduling appointments.
• Utilizing EHR/EMR to post patient charges, assign insurance allowances, and collect patient payments.
• Assist patients with questions regarding patient statements and insurance benefits.
• Researching and confirming patient insurance benefits.

Familiarity with EHR/EMR use is important, however, we provide on-the-job training for all aspects of the position. Previous medical office experience or education is preferred.

Job Type: Full-time

Starting salary: $15 – $17 per hour depending on experience

Benefits: PTO, Wellness Hours, IRA, Exam and Materials Discounts, Uniform Allowance, Paid Holidays

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 38 – 40 per week

Benefits:

• Employee discount
• On-the-job training
• Paid time off
• Retirement plan
• Uniform allowance

Healthcare setting:

• Clinic

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Ability to Relocate:

• Yorktown, VA 23693: Relocate before starting work (Required)

Work Location: In person