Job Title: Land Operations Associate Reports to: Land Operations Lead 

Position Prerequisites: 

- Must be able to deal correctly with cash transactions and other accounting-type work. 

- Customer service and contact are a must. 

- Ability to work with guests in all areas, with a positive approach. 

- Ability to concentrate on detail and follow-up work while maintaining a high standard of guest satisfaction. 

- Ability to work as a team. Purpose: Direct customers and answer questions pertaining to the resort and moorage. 

Major Duties: 

- Assist Guests with Parking Directions and Instruction.

- Transport Guests around the Resort.

- Assist with Emergency Vehicles on Property

- Greet all guests as they enter the Resort.

- Accept payment for park and launch passes. 

- Manage Parking Permits and Access to the Resort

- Ensure sanitation of Entrance booth. 

- Stock booth with all appropriate supplies

- Each employee is required to know all register procedures. 

- Always operate with an emphasis on guest hospitality. 

- It is each cashier’s responsibility to maintain a working knowledge of merchandise, boats, and services available. 

- Adhere to safety policies. 

- Be present at all departmental, resort and training meetings. 

- Maintain a cooperative, team-like attitude in working with supervisors and fellow employees (both within the department and in other resort departments). 

- Maintain a positive attitude toward the resort and the job being performed.

General: 

- Be aware of daily activities and events at the resort. 

- Be knowledgeable of all resort operations. 

- Perform all reasonable job requests assigned by Guest Relations Director

- Material handling: stooping, bending, lifting an average of 30 pounds will be part of some job requirements.